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Senior Support Associate

Company: Cornerstone Staffing
Location: Irving
Posted on: January 17, 2020

Job Description:

CornerStone Staffing is recruiting for a Senior Support Associate in Irving, TX. COME IN TODAY TO GET A NEW JOB IN TIME FOR THE HOLIDAYS Job Title: Senior Support Associate Pay: $14.00 / Temp to Hire Schedule: Monday - Friday: 8am to 5pm (Flexible to come in early or stay late if needed) Job Description: Provide high quality and efficient analytical and systematic support. Provide necessary information to others within the department to complete claim processes. Analyze and closure of select claims to maximize client savings and revenue. 1. Obtain additional supporting data from Clients or various systems to complete claim processes. 2. Analyze and administer closure process on select automated claims & back up individuals on other claim closures. 3. Create and execute business correspondence to clients using multiple media formats. 4. Manage complex, escalated, and/or client initiated emails from shared email boxes. 5. Complete post claim closure payment inquiries or status. 6. Adhere to client TAT requirements as relates to response time and required actions. 7. Analyze and process agreement on claims that require manual intervention. 8. Ensure notes, codes and appropriate closure processes for claims are followed and documented in applicable systems. 9. Manage departmental reports and projects as required. 10. Provide backup duties for Vendors, Support Associates, and Receptionist as needed. 11. Collaborate, coordinate, and communicate across disciplines and departments. 12. Ensure compliance with HIPAA regulations and requirements. 13. Demonstrate Company's Core Competencies and values held within. 14. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. REQUIREMENTS: Minimum High School Diploma or equivalent (i.e., GED). Minimum equivalent of 1 year general office experience . Knowledge and understanding of healthcare. Knowledge of HCFA 1500 and UB claim forms Communication (written, verbal and listening), customer service, mathematical, and organizational skills Ability to interpret and apply contract/agreement terms. Ability to process verbal and written instructions. Ability to multi-task Ability to use software and hardware peripherals related to job responsibilities including MS Office Suites, Word, Excel, Outlook, Internet searches. Application Process Includes: Drug Screen Backgroung Check Clerical testing Employment references MUST be verified - candidates must provide contact information for past work history; check stubs and W2's are okay to submit (you may be turned away if your references are unverifiable) PLEASE APPLY IN PERSON TODAY: Monday - Friday 9am To Apply for this Job: Click the Apply Online button at the top of this page, then: If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job. If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application. After completing the Online Application, come to the Grand Prairie/ Arlington office to interview with a recruiter Monday - Thursday at 9am: CornerStone Staffing - Grand Prairie/Arlington 2505 N. State Hwy 360, Suite 100, Grand Prairie, TX 75050 (Grey Tower next door to Chicken Express) CB MON

Keywords: Cornerstone Staffing, Irving , Senior Support Associate, Other , Irving, Texas

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