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Director, Design Production

Company: Signet Jewelers Limited
Location: Irving
Posted on: September 13, 2020

Job Description:

Director, Design Production is accountable for the oversight and management of all digital design and research projects. A seasoned manager steeped in design production and/or project management. This individual will have a comprehensive understanding of the Creative Process, Design Operations, Design Thinking, Design Research, Tool-Chain management (which includes Sketch, Adobe CS, InVision, JIRA, Confluence, etc.), and Resource Management. This role will be responsible for overseeing a team of Design Producers, communicating overarching Design and Research Department projects statuses, financial updates, budget and hiring recommendations, and vendor management. Roles & Responsibilities

A seasoned manager of Producers across regions with excellent skills in delegation and multi-tasking

Lead teams in multiple locations to deliver creative solutions and present to internal stakeholders in persuasive, articulate and compelling ways—charismatic story telling skills are a must

Manage all projects using Design Thinking principles with agile methods ensuring that every project starts with strategy and a well-defined problem to solve

A proven, subject matter expert in the field of project management with extensive experience collaborating with design, strategy, media and development teams

Set a strategy for the global production capability and hold the teams accountable for executing against our goals

Accountable for the successful delivery of all the projects

Partner with Creatives, Strategists, Agencies, and Vendors to develop effective end-to-end customer experiences across all channels

Understand customer goals, business requirements, technical constraints, and work within project parameters

Co-develop high-level Design briefs that drive large-scale projects and support the Strategy Leads in the development of smaller initiative briefs.

Filter, interpret and streamline stakeholder feedback to ensure productivity and the creative integrity of the solution.

Proactively communicate with internal stakeholders about production recommendations, risks, challenges and solutions

Have a deep understanding of the Banners’ product offering, the markets in which they operate, and the target customers

Inspire teams to invent and execute breakthrough solutions that our customers love

Help invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design

Manage agency/vendor relationships, and budgets

Forecast and track the utilization of resources and organize projects and workflow to maximize productivity and engagement

Identify new tools and processes that will benefit the team across various locations

Manage the career development of Design Producers and be a motivating and inspiring force in the company that gets the best performance out of people

Leverage internal analytics to track the performance of the team’s solutions and use the data to inform future projects

Education Required

College degree in Business, Marketing, Retailing, E-Commerce or related field, or 12+ years of experience developing and implementing solutions with measurable results in the Design Production & Operations field.

Required or Acceptable Job-Related Experience

Experience in both website development and digital marketing including social marketing, video storytelling and static advertising. A background in non-digital marketing (Brand and promotional TV and print) is a plus.

Mastery of interaction design, site architecture, and designing intuitive user interfaces and navigation that align to an ideal customer journey

Experience with technical facets of ecommerce platforms

Vast Experience leading complex projects through a matrixes organization and limited technology environment.

Proven success in managing remote teams

Technical/Other Skills Required

Excellent communication (written and verbal) and public speaking skills

Experience managing projects using Agile development methodologies

Experience working in JIRA & Confluence

Posted 4 Days Ago Full time

REQ_27658

About Us At Signet, we are a people Company. Our Mission "Celebrate Life, Express Love.®" and our Core Values guide how we treat customers and all Team Members.

We're ONE Company, proud of our rich heritage, international presence, marketing leadership through our successful retail brands, and well planned vision for continued growth and success.

Our shared commitment to continually improve and to work hard for our customers and one another creates opportunity for each of us.

Keywords: Signet Jewelers Limited, Irving , Director, Design Production, Other , Irving, Texas

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