Principal Product Manager - Member Experience Looking for an
opportunity to move fast and make a significant impact? Visible’s
charter is to rapidly and radically improve the Member’s experience
in new and innovative ways. Our mission is to exquisitely serve
digital-first consumers with the most simple, transparent and
thoughtful phone service experience. We are looking for an
experienced Product Manager Principal to lead product development
of key features in our product roadmap.
Partnering closely with design, technology, and other product
teams to create memorable and delightful experiences for customers
who engage with an innovative product.
Drive key business metrics, and develop requirements for
innovative technologies that align with our mission.
Managing complex businesses, solving technical challenges, and
influencing key partner teams to drive initiatives to
Tackle novel situations every day and contribute your product
expertise to create surprising and delightful experiences that
customers grow loyalty and trust.
Note: The role can be based in any location within the USA.
What we’re looking for...
You have a strong bias toward data driven decision making and an
innate ability to understand how metrics relate to business
problems and to each other. You are a product leader who has the
ability to communicate priorities and work effectively with
stakeholders, including teams across software engineering,
logistics, product management, legal, finance, and core retail
businesses. You are comfortable with an extremely high degree of
ambiguity, can work across a wide cross section of stakeholders,
and relish the idea of solving challenging problems.
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Six or more years of relevant work experience.
Six or more years of experience owning and driving complex,
end-to-end product initiatives across multiple technology teams in
Strong Product Management background – experience owning and
delivering end-to-end solutions and experiences and have experience
executing with a high bar within compressed timelines.
Willingness to travel.
Even better if you have:
Demonstrated ability to put our Members at the core of product
decision-making for product development.
Ability to earn trust of the engineers as well as product teams
Ability to investigate problems first, dive deep into the root
cause, and find systematic gaps while supporting conclusions with
A demonstrable strong bias for experimentation and data-informed
decision making that inspires team members to build, learn, iterate
and discover real customers’ jobs-to-be-done.
Ability to monitor and learn from business performance and
interpret key performance metrics into actionable product
recommendations, and share trade-offs for those
Excellent written and verbal communication skills, including the
ability to succinctly tell your product’s story.
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s
transforming how people, businesses and things connect with each
other. Not only do we provide the fastest and most reliable network
for our customers, but we were first to 5G - a quantum leap in
connectivity. Our connected solutions are making communities
stronger and enabling energy efficiency. Here, you’ll have the
ability to make an impact and create positive change. Whether you
think in code, words, pictures or numbers, join our team of the
best and brightest. We offer great pay, amazing benefits and
opportunity to learn and grow in every role. Together we’ll go
Verizon will consider qualified applicants with criminal
histories in a manner consistent with the requirements of the San
Francisco Fair Chance Ordinance.
We're proud to be an equal opportunity employer - and celebrate
our employees' differences, including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, and Veteran status. Different makes us better.
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