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Director of Visible Engineering

Company: Verizon Communications
Location: Irving
Posted on: September 13, 2020

Job Description:

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Irving, TX

Full-Time Technology

Director of Visible Engineering

Director of Visible Engineering Irving, TX, United States

Full-Time Technology

Job # 546817

Date posted - 2020-08-12

Share this Job What you’ll be doing...

As a Director of Visible System Engineering, you will be responsible for owning all engineering activities for building and supporting our cloud native digital experience engineering teams including web, apps, APIs, third party software integration as well as the customer care technology stack.

You will lead a staff of talented Sr. Software and Application Development Managers, Subject Matter Experts (SMEs), and Technical Project Managers spanning multiple US locations as well as aligning with India teams. This role will also work closely with our external vendor SOW and T&M partners to build, run and operate existing applications, support platform launches and deliver business-critical projects.

The position requires a senior engineer with experience in End to End architecting in a cloud topology, developing and supporting distributed & scalable systems for high-volume transaction applications and services with hands-on coding experience in modern object-oriented language.

Competency in at least one programming language, such as Java, Python, or C.

The ideal candidate exhibits leadership qualities including excellent judgment and high technical standards. In addition, the candidate must have the ability to dive deep and remain in touch with business details, drive innovation in the teams, invoke passion in others, think big, and deliver results.

As the Director of our Engineering Management team, you will bring your experience and thought leadership to help drive vision, mission, and strategy around solutions. Together with your team, you will develop new cloud solution initiatives and the materials to support them with a broad cross-functional group of stakeholders, including Product, Engineering, Legal, Operations, external Partners, Marketing, and finance teams, to help define technology solutions and Visible strategic platform strategy. A key responsibility is building a highly motivated and talented Engineering team, coaching and mentoring them to deliver high quality service delivery. This optimal candidate must have excellent communication, project management, and strategic thinking skills along with strong technical experience to give regular reports directly to the Visible executive leadership team.


Own and lead full life cycle delivery of cross functional projects spanning teams across Visible.

Drive development and operational excellence of our flagship solutions.

Flawless delivery of new products and platforms to grow revenue and membership.

Coach and mentor our high-performing engineers to help them grow their skills, enhance their knowledge of our systems and their ability to get things done.

Partner with cross-functional teams to imagine, design, develop, test, and launch software that wows our community and inspires our peers.

Constantly strive to raise the bar on delivery performance and quality in a fast agile environment.

Manage and schedule multiple projects with tight timelines, balance workload of developers and other professionals across a large team.

Ensure budget and audit reporting requirements are met and information provided is meaningful, timely and accurate. Monitor defined Key Performance Indicators (KPIs) and implement action plans when metrics fall below agreed KPIs, especially channel mix, order fallouts as well as financial metrics and customer commitments.

Manage, develop leadership talent and recruit a diverse engineering and delivery organization

What we’re looking for...

Bachelor's degree or equivalent work experience

10+ years of work experience in application development and support or related discipline

Experience leading full stack development web teams.

Strong leadership experience in driving and influencing the architecture and technology choices that enable a world-class user experience

10+ years experience of software development and deployment of distributed multi-tier applications.

7+ years experience managing agile software projects across multiple and geographically distributed teams.

Even better if you have;

A Master’s degree in a technical field

Demonstrated expertise in a variety of web and SOA distributed technologies and platforms such as Java/J2EE.

Demonstrated experience implementing solutions leveraging GCP capabilities.

Past experience leveraging machine learning models to deliver insights and enrich customer experiences is highly preferred.

Action-oriented strategic thinker.

Be able to thrive in an ambiguous environment - where change is the only constant.

Detailed oriented to ensure that project success is paramount.

Strong verbal and communication skills.

Strong analytical skills and an out of the box thinker.

Self-starter with the ability to multi-task and work in a very fast paced environment.

Experienced in leading a highly collaborative environment with a culture of candor and respect

Track record of defining and delivering cross functional solutions that are innovative and extensible.

Be able to disagree, yet align, when dealing with different stakeholders.

Results oriented and with a strong customer focus.

Highly autonomous. Delivers with little guidance.

Strong mentor of peers and subordinates.

Skilled at interacting and negotiating with vendors, and other partners on Application development and technical specifications

Strong technical knowledge of Wireless Commerce Systems, product, services as well as the associated processes

Proven leadership with the ability to motivate employees with highly diverse skill sets and work experience

Experience in Design Thinking to ideate on creative solutions for problems.

Experience in Engineering Transformation (e.g. DevOps, Microservices, Cloud technologies, etc.)

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.


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