Administrative Assistant - Call Center

Company: SPECTRUM
Location: Irving
Posted on: November 21, 2020

Job Description:

Job Description This job is responsible for providing moderately complex administrative and clerical support to management. Manages schedules, appointments, travel, meetings, conference calls, etc. May coordinate interdepartmental activities in the absence of the assigned manager to support the smooth operation of the system or department. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Provides moderately complex administrative and clerical support. Prepares, maintains, and processes confidential information and correspondence including memos, reports and proposals with high degree of accuracy and timeliness. Copies and distributes correspondence appropriately. Maintains accurate files and records. Produces moderately complex reports, graph and charts. Coordinates travel arrangements for management. Prepares and coordinates on/off site meetings and events including hotel arrangements, catering, audio/visual needs, etc. Operates office equipment including fax and copy machine; troubleshoot for minor repair and maintenance. Maintains calendar and appointment scheduling for assigned management. Sorts and distribute incoming mail. May executes special or continuous research and moderately complex data analysis. Performs liaison function when appropriate. Performs other duties as requested by supervisor. REQUIRED QUALIFICATIONS Skills / Abilities and Knowledge * Ability to lift up to 25 lbs. * Ability to maintain confidentiality of information * Ability to prioritize and organize effectively * Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer * Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner * Ability to type with speed and accuracy * Ability to use 10-key adding machine * Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc) * Ability to use, handle, and manipulate objects such as paper, pencils, keyboards, and mouse * Ability to work while seated for prolonged periods of time * Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler * Knowledge of basic mathematics * Knowledge of general office procedures * Knowledge of assigned business unit's policies and practices Education High School Diploma or equivalent College course work in Business or related field or equivalent work experience desired Related Work Experience Number Of Years Administrative/Secretarial work experience 3 WORKING CONDITIONS Office environment Exposure to moderate noise levels EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Keywords: SPECTRUM, Irving , Administrative Assistant - Call Center, Other , Irving, Texas