NOC Supervisor
Company: Frontier Communications
Location: Irving
Posted on: January 9, 2021
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Job Description:
Supervisor NOC Surveillance TeamSummaryResponsible for
monitoring and controlling the Frontier Communications GTD5, DCO,
EWSD TDM switching technologies and all its associated elements in
the Network Operations Center (NOC). Principal accountabilities
include the surveillance and maintenance of equipment failures,
execution of work-around procedures to minimize the impact on
service, and utilization of all available support system
technologies to identify and resolve a wide variety of network
problems. The team will also take proactive measures to guarantee
the integrity of the network and provide technical support to all
Frontier organizations.Responsibilities:The overall responsibility
of the Supervisor position is to oversee the NOC technicians and
specialists assigned to the Surveillance Team. The Supervisor will
ensure that the Surveillance Team effectively and efficiently
triages all alarms within 30 minutes of presentation as actionable
or un-actionable and creates high-quality tickets/N.I.s.Key
responsibilities:
Keywords: Frontier Communications, Irving , NOC Supervisor, Other , Irving, Texas
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