Cell Phone Customer Service Representative

Company: Robert Half
Location: Irving
Posted on: January 12, 2021

Job Description:

Ref ID: 04060-0011645780Classification: Customer Service RepresentativeCompensation: $15.63 to $18.25 hourlyOpportunities for a Customer Service Representative!OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. If you're looking for work in Irving, Texas and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!Your responsibilities in this role- Provide accurate, friendly customer service in a timely fashion- Manage and place incoming telephone calls- Manage the fielding and sending of important written business correspondence- You will likely support business development and client referral goals by actively cross-selling and referring customersJob Requirements:Please send your resume if you are interested in this role and meet the qualifications to: LEANA.HOWELL@OFFICETEAM.COM- Basic knowledge in computer software programs and office equipment- Supportive, positive attitude with a detail oriented demeanour applied to all tasks- Critical thinking, problem solving, ability to work independently- Proficiency with Microsoft Office required- Comfort and confidence when interacting with internal and external partners and clients/customers- Excellent oral and written communication skills- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred- Customer service and office administrative skills- Mobile Device Support experience- Comprehensive knowledge of Call Center Customer Service- Deep understanding of Computer Data Entry- Expertise in customer service- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Irving , Cell Phone Customer Service Representative, Other , Irving, Texas