Store Associate - Irving Mall
Company: Express, Inc.
Location: Irving
Posted on: January 14, 2021
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Job Description:
Overview The Brand that Gets You to What's Next Express is the
vibrant, confident lifestyle brand for ambitious people, providing
the latest fashion for style-obsessed men and women since 1980. Our
mission is to provide inspiration and confidence through fashion to
help people get to what's next in their day, and their lives. With
more than 600 retail and outlet stores throughout the United
States, Puerto Rico and Latin America, and a best-in-class
online/mobile shopping experience at www.express.com, Express
brings city-inspired style to customers across the globe.
Responsibilities The Sales Associate is responsible for providing a
great in-store shopping experience for customers. The Sales
Associate assists with additional tasks including, but not limited
to, stocking, cleaning, and folding merchandise. Flawless Execution
* Maintain a clean and organized sales floor, checkout, fitting
room, and stock room to ensure the store is safe and inviting to
customers.* Follow company policies and procedures to ensure the
safety of all our associates and customers.* Assist with product
launch changes according to company SOP. Provide a Great Customer
Experience * Deliver on all aspects of the customer experience
model.* Process transactions quickly and accurately reducing the
customers wait time.* Positively resolve customer service-related
issues as they arise and determine resolution or escalate further -
communicate all issues and resolutions to Store Management.* Drive
credit and loyalty member programs by explaining benefits and
encouraging customers to participate. Other essential functions may
occur as directed by your supervisor. Essential Qualifications *
Education: High School or Equivalent* Years of Experience: 0-2 of
relevant job experience - minimum 6 months* Proficient in use of
technology (iPad, registers)* Meets defined availability criteria,
including nights, weekends and non-business hours* Meets physical
requirements Preferred Qualifications (skills and abilities) *
Previous reatil experience preferred* Customer service skills and
ability to interact with customers* Strong verbal and written
communication skills specifically with customers, sales leadership
team and associates* Demonstrated collaborative skills and ability
to work well within a team Closing As an equal opportunity
employer, Express does not discriminate in hiring or terms and
conditions of employment on the basis of any federal, state, or
locally protected class. Express only hires individuals authorized
for employment in the United States. Notification to Agencies:
Please note that Express does not accept unsolicited resumes or
calls from third-party recruiters or employment agencies. In the
absence of a signed Master Service Agreement and approval from HR
to submit resumes for a specific requisition, Express will not
consider or approve payment to any third-parties for hires
made.
Keywords: Express, Inc., Irving , Store Associate - Irving Mall, Other , Irving, Texas
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