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Sr. UX Researcher

Company: Hash Technologies
Location: Irving
Posted on: February 20, 2021

Job Description:

Requirements

  • Ability to understand complex research problems, collaboratively plan with stakeholders, and solve them in the best possible way, given the constraints
  • Ability to consult with multiple product areas at once, and manage their research roadmaps
  • Ability to distill complex research findings into clear, actionable messages consumable by various stakeholder including senior executives
  • Strong analysis and presentation capabilities.
  • Comfortable in presenting to all levels of stakeholders including executives
  • Skilled in a variety of Qualitative and Quantitative UX Research methods and tools (particularly remote) for discovery, consolidating Information Architecture, formative evaluation, summative evaluation
  • Understanding of statistical concepts, and survey methods to solve a wide variety of quantitative research problems.
  • Educational Background in Psychology, Social Sciences, Human Computer Interactions, Human Factors or design related academic training
  • Knowledge of Service Design approaches, & comfortability leading workshops
    • Ability to present complex research findings into easily digestible visualizations
    • Comfortable traveling for research. Interview and observe users at store contexts and maintain safety protocols.
    • Expected to travel up to 25% of the time. Expected Qualifications
      • Bachelor's degree in one of the above-mentioned educational backgrounds. Masters preferred
      • At least 3 years in a lead research role responsible for multiple products
      • Portfolio or work samples that clearly show research problem identification, problem solving, and communication
      • 7-9 years of experience researching complex enterprise product ecosystems
      • Complete knowledge of User Centered Design projects.
      • Strong Stakeholder engagement, requirement gathering, and well versed in many qualitative and quantitative research methods
      • Demonstrated ability to communicate clearly and concisely to all levels of stakeholders
      • A strong ability to build relations and work independently
      • Highly skilled in remote user research, usability, and survey tools
      • Strong skills in Keynote/ PowerPoint to convey clear messages with data Good to have
        • Consulting experience with leading Research firms, with a focus on retail digital products - provided by Dice

Keywords: Hash Technologies, Irving , Sr. UX Researcher, Other , Irving, Texas

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