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Office 365 & MS EXCHANGE Admin

Company: Mindlance
Location: Irving
Posted on: May 3, 2021

Job Description:

Job DescriptionJob Description:The requirement is for a Large Enterprise with is in their prime of migrating from Exchange on Premise to Office 365. As an Office 365 Administrator, the following are the requirements At least 6-10 years' working experience with Exchange and Office 365.Responsibilities:Global exposure in large environments would be preferred.Support the Day-to-Day Operations for the customer in supporting the Migrations from Exchange On-premise to Office 365Liaison with client as required, and handle escalations/issues as and when they crop up.Work with other team as required to resolution Critical issuesDrive to closure of all pending and escalated issuesKnowledge and experience with ITIL including Incident Management + Change Management etcMonitoring and maintaining SLA requirements for the tickets queue and management.Process adherence & Security complianceAbility to work as a mentor and coach for other team members to help improve the overall operations and customer satisfactionKB preparation and review, Knowledge sharing & documentationAdhering to SLAs Handling tickets / requestsGood Communication skills and had willingness to work as a team and create knowledge articles and SOPs for use by the team.Must be open for 24x7 operationsTechnical requirementsWorking experience with Exchange 2010, 2013 or 2016 is preferable.Must have worked with large global customer having an Exchange Hybrid setup.Understanding Hybrid Configuration between Exchange On-premise and Office 365.Experience with office 365 Domains, Exchange Accepted Domains, Licensing, Attributes pertaining to AD accounts and Mailboxes; Client connectivity including Autodiscover and Exchange Web Services.Knowledge on DirSync, Azure AD Connect and also knowledge on Federation Services and Single Sign On. Good understanding on DNS records like MX records etc and records for Autodiscover, EWS etc.Experience with managing and Troubleshooting Issues with Office 365 Mailbox Access, Delegation, Calendar Permissions, Shared Mailbox Permissions, and Mail flow issues.Manage and Administer Anti-Spam setting and securing the Messaging environment, with working knowledge on Exchange Online protection or Third party Mail Gateway solutionExperience with office 365 Compliance requirements and management of the policies - Skills relating to Archival of emails and understanding retention policy and recovery of emailsKnowledge of Mobile Management Solution like Intune desirableExperience working with Powershell and knowledge of scripting would be added advantageAdded advantage, if knowledge on Sharepoint Online, SfB online, OneDrive, Yammer, Microsoft Video services and other Office 365 offeringsOffice 365 Certification PreferableSDL2017

Keywords: Mindlance, Irving , Office 365 & MS EXCHANGE Admin, Other , Irving, Texas

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