Hotel Front Desk Agent
Posted on: May 3, 2021
Comfort Inn DFW NorthLook for front desk agents for 7am-3pm and
3pm-11pm shifts. All FULL-TIME.Our esteemed property is in search
of an enthusiastic, service-focused hotel front desk agent to join
our guest services team. You'll welcome guests, manage accounts,
answer inquiries, and field complaints to ensure we deliver an
excellent experience to every guest. If you love interacting with
people in a positive work environment, apply now!Responsibilities
General bookkeeping: ensure all hotel guest account information is
accurate and up-to-date Work with the housekeeping staff to ensure
rooms are ready for new guests Handle customer complaints as
necessary Give every guest a warm welcome, check them in, and check
them out when they leave, ensuring you provide correct keys and
room numbers Answer incoming calls and questions about guests'
needs in-person and online regarding room bookings, room rates,
amenities, available rooms, rewards programs, and special requests
Qualifications High school graduate, G.E.D. recipient, or
equivalent Possesses strong customer service skills, interpersonal
skills, organizational skills, and time management skills Has
experience answering telephone calls and troubleshooting stressful
situations Exhibits working knowledge of Microsoft office and
reservation management systems 1+ year of hotel industry experience
or related job preferred Compensation $11 - $13 per hour About
Comfort Inn DFW NorthMagnolia Hospitality Group was formed in 2007.
The portfolio includes numerous brands including Choice, Hilton,
Marriott, IHG, and Wyndham hotels.At Magnolia Hospitality Group we
strive for excellence, satisfaction, and believe in core
values.What sets us apart from others is our focused commitment to
excellence and attention to detail.
Keywords: WizeHire, Irving , Hotel Front Desk Agent, Other , Irving, Texas
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