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Outsource Collections Coordinator

Company: Pacific Dental Services
Location: Irving
Posted on: May 3, 2021

Job Description:


Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!


Under the direction of the Supervisor, Payment Solutions, the Coordinator, Outsource Collections handles accounts without payment arrangements that are over 30 days past due. This individual will assist in securing patient balances by working with the offices and/or send account to outsourcing collection partner.


  • Review, audit, and confirm accounts to determine to send to outsourcing collections partner.
  • Partner with field offices to assist in securing balances.
  • Notify and update outsourcing partner with any payments, adjustments or arrangements.
  • Maintain working knowledge of the loan collection/application system(s) in order to solve complex payment and collection issues.
  • Locate and monitor overdue accounts, set-up and modify contracts using a variety of automated systems.
  • Establish and maintain effective and cooperative working relationships with team members. - Interface with customers by taking incoming calls in regards to payment if needed.
  • Other duties as assigned by management.


  • Equivalent to high school diploma or general education degree (GED).
  • 2+ years of experience working in the dental field or related experience.


  • Experience in a multi-regional healthcare, retail, or dental company.
  • Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications.


  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Keywords: Pacific Dental Services, Irving , Outsource Collections Coordinator, Other , Irving, Texas

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