Mortgage Loan Officer-Mortgage Call Center
Company: BSI Financial
Posted on: May 3, 2021
BSI Financial is a people-focused, growth-oriented, and
innovative company. Make a positive change and join our team
Join BSI Financial Services as a Loan Officer. We are looking
for experienced mortgage loan officers, who have a passion for
delivering the highest level of customer care while working in a
growing, fast-paced lending business, can present mortgage
opportunities to future clients over the phone, and will take
applications all the way to funding.
WHATS IN IT FOR YOU:
WHAT YOU WILL DO:
Communicates professionally and clearly to clients when
explaining mortgage products and proposing the best solution for
the customers needs
Uses leads transferred from Customer Service, makes outbound
calls on prospective clients, introduces them to BSI, and qualifies
them for the most beneficial new mortgage possible
Sells mortgages in accordance with all regulations and training,
and only takes calls in areas where licensed. Ability to maintain
licensing in most states.
Builds rapport and collects pertinent information from the
Locks loans on Encompass software, after checking prices with
several wholesale and correspondent lenders.
Collects and sends all paperwork as necessary and provides
excellent customer service and follow up.
Explains to clients over the phone on how to get to funding,
ensuring all paperwork and signatures needed to process the
mortgage are collected timely and accurately.
Partners with internal operations to consistently produce
quality files. Maintains active communication with the processing
team concerning client needs.
Occasional early morning/late evening work required.
Attends all trainings, sales meetings, orientations as
Increases personal knowledge of the mortgage industry by reading
publications and the Internet.
Maintains timely and accurate records of all customer activity.
Maintains a high level of accountability for results and
- Responsible for meeting legal requirements and following
WHAT WERE LOOKING FOR:
Current Loan Officer, preferred
Has or can obtain licensing in all states where licenses are
required based on company licensing footprint and distribution.
Must be local to the DFW area, preferably within 15 miles or 30
minutes of our Irving location.
Mortgage banking experience, preferred
High School Diploma, GED, or experience equivalent.
Three or more years of experience in call center or inside phone
Strong communication and organizational skills
1-year minimum Management/Leadership experience
Knowledge of the Encompass origination software is preferred,
but not mandatory.
Ability to achieve sales goals and perform metrics.
Proficiency in MS Office programs, specifically Word, Excel,
Outlook. Able to use Internet or other software programs.
Ability to multitask, self-starter and self-motivator.
- Ability to close 10+ loans per month and make 3 outbound calls
for each inbound call received.
We are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, gender, national origin, disability
status, protected veteran status or any other characteristic
protected by law.
Keywords: BSI Financial, Irving , Mortgage Loan Officer-Mortgage Call Center, Other , Irving, Texas
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