Mortgage Loan Officer-Mortgage Call Center

Company: BSI Financial
Location: Irving
Posted on: May 3, 2021

Job Description:

BSI Financial is a people-focused, growth-oriented, and innovative company. Make a positive change and join our team today.

Join BSI Financial Services as a Loan Officer. We are looking for experienced mortgage loan officers, who have a passion for delivering the highest level of customer care while working in a growing, fast-paced lending business, can present mortgage opportunities to future clients over the phone, and will take applications all the way to funding.

WHATS IN IT FOR YOU:

• Competitive wage plus bonuses

• Full Benefits Package

• Paid Time Off

• Holiday Pay

WHAT YOU WILL DO:

• Communicates professionally and clearly to clients when explaining mortgage products and proposing the best solution for the customers needs

• Uses leads transferred from Customer Service, makes outbound calls on prospective clients, introduces them to BSI, and qualifies them for the most beneficial new mortgage possible

• Sells mortgages in accordance with all regulations and training, and only takes calls in areas where licensed. Ability to maintain licensing in most states.

• Builds rapport and collects pertinent information from the customer.

• Locks loans on Encompass software, after checking prices with several wholesale and correspondent lenders.

• Collects and sends all paperwork as necessary and provides excellent customer service and follow up.

• Explains to clients over the phone on how to get to funding, ensuring all paperwork and signatures needed to process the mortgage are collected timely and accurately.

• Partners with internal operations to consistently produce quality files. Maintains active communication with the processing team concerning client needs.

• Occasional early morning/late evening work required.

• Attends all trainings, sales meetings, orientations as directed.

• Increases personal knowledge of the mortgage industry by reading publications and the Internet.

• Maintains timely and accurate records of all customer activity. Maintains a high level of accountability for results and metrics.

• Responsible for meeting legal requirements and following internal policies

WHAT WERE LOOKING FOR:

• Current Loan Officer, preferred

• Has or can obtain licensing in all states where licenses are required based on company licensing footprint and distribution.

• Must be local to the DFW area, preferably within 15 miles or 30 minutes of our Irving location.

• Mortgage banking experience, preferred

• High School Diploma, GED, or experience equivalent.

• Three or more years of experience in call center or inside phone sales.

• Strong communication and organizational skills

• 1-year minimum Management/Leadership experience

• Knowledge of the Encompass origination software is preferred, but not mandatory.

• Ability to achieve sales goals and perform metrics.

• Proficiency in MS Office programs, specifically Word, Excel, Outlook. Able to use Internet or other software programs.

• Ability to multitask, self-starter and self-motivator.

• Ability to close 10+ loans per month and make 3 outbound calls for each inbound call received.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Keywords: BSI Financial, Irving , Mortgage Loan Officer-Mortgage Call Center, Other , Irving, Texas