Remote Technical Customer Service Representative
Company: mindStart
Location: Irving
Posted on: May 3, 2021
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Job Description:
***THIS IS A WORK FROM HOME POSITION*** ***YOU MUST LIVE IN
TEXAS TO BE ELIGIBLE*** mindStart offers customer support solutions
to startups around the world. We partner with some of the latest
consumer technology products. We are growing and adding new members
to our operations team, and are looking for people who are Texas
residents, passionate about helping others, love the latest
technology, and are eager to join a dynamic work environment.
Motorcycle experience/knowledge a huge plus. We are hiring for
Monday - Friday 8:00am - 5:00pm: - Must have a quiet place in your
home where you can work without background noise or distractions -
Must have reliable high-speed internet connection; we will provide
the necessary PC equipment & software What you'll do: - Support our
client's customers via phone, email, chat, and social media -
Provide all aspects of support including tech support and customer
service - Become a client product and process expert - You'll be
helping to build a brand through engaging customer interactions Who
you are: - Passionate about helping others - Friendly,
self-motivated, and a natural problem solver - Outstanding written
and verbal communication skills - Embrace change and willing to
adapt along with our clients - Previous customer support (service
or technical) experience is a plus but not required - Basic
computer proficiency (Zendesk, Help Scout, or CRM experience is a
plus) - Experience in industries such as medical billing, internet
providers, technical help desk, etc. What we offer: - Salary --
$12/hour with opportunities for overtime - Excellent benefits
package including medical, dental, vision, 401(K), and more Minimum
Requirements: - Education: High School Graduate or GED equivalent;
College degree preferred - Must pass a criminal history background
check and drug screen Interested? In your reply, please include
your resume! Come join our growing team!
Keywords: mindStart, Irving , Remote Technical Customer Service Representative, Other , Irving, Texas
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