IrvingRecruiter Since 2001
the smart solution for Irving jobs

Production Support Engineer I

Company: Fiserv
Location: Irving
Posted on: May 3, 2021

Job Description:

Job TitleProduction Support Engineer IJob PurposeWhat does a great Production Support Engineer I do?This role is part of the Fiserv Technology Services group and supports several different Payment Gateways as well as Payment Back End applications. Be part of a highly technical support team that work covering application support for a critical part of Fiserv. The role is a considered Level-II and typically works with Merchant Reps and the Level-I support teams as opposed directly with merchantsResponsibilitiesinclude Providing application-wide troubleshooting, implementation, and validation.The team works on a 24/7 rotation to implement and validate scheduled changes for critical payment gateway and back end applicationsWe work application level incidents related to supported payment applicationsWe perform analysis of alerts/errors in application logs to determine impact and recommend steps to mitigate impact and steps for permanent resolutionThe team helps to drive incident calls for supported applications and works with Global Command Center teams to address merchant specific as well as application-wide issuesWe will help you grow in your knowledge of the applications supported and move you into the role as a subject matter expertBasic Qualificationsfor Consideration:6 years technical support experience including Windows and/or Linux AdminAbility to clearly communicate complex technical issues to Merchant Representatives, Incident Managers, Product Owners, and various other Fiserv teams.Flexibility to work a 24/7 on-call schedule on a weekly rotation basisAssociates Degree in MIS, Computer Science, Business, Communications or related fieldsPreferred Skills, Experience, and Education:Bachelor's Degree in Computer Science, Information Systems, or related discipline preferredExperience managing network technologies such as LAN/WAN, Windows Servers, SQL, Firewall, POS systemsStrong PC/Windows and/or Linux/AIX experience along with a technical aptitude is needed. Must be able to handle issues that arise with minimal oversight or guidelines and work under pressure.Experience with monitoring tools such as Splunk, Grafana, and KibanaExperience managing software applications across a multi-unit environmentA meticulous mindset with strong attention to detail, and adaptability for a fast-paced environmentExcellent time management, organizational, and communication skillsBanking background and familiarity/experience with banking operations is advantageous.Learn more about Fiserv:Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer/disability/vetThank you for considering employment with Fiserv.Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.Job InfoType:Full timeLocation: Marietta, Georgia, Omaha, Nebraska, Wilmington, Delaware, Johns Creek, Georgia, Irving, TexasSDL2017

Keywords: Fiserv, Irving , Production Support Engineer I, Other , Irving, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Stocking & Unloading - SULPHUR SPRINGS - 75483
Description: What you apos ll do at Stocking, backroom, receiving associates work to ensure customers can find all of the items they have on their shopping list. Depending on the shift you work, your job could (more...)
Company: walmart
Posted on: 05/13/2021

Industrial Electrician Helpers - Longview, TX
Description: h1 job description /h1 p style margin: 0px Assist industrial Journeyman electricians install cable trays/raceways, electrical and controls equipment. /p p style margin: 0px NO PER DIEM (more...)
Company: Primoris Services Corporation
Location: Tyler
Posted on: 05/13/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Quitman
Posted on: 05/13/2021

Tire Service Technician - Tyler
Company: Discount Tire
Location: Tyler
Posted on: 05/13/2021

Description: US Army - Enlist as a soldier into the United States Army and become a certified Interior Electrician who is responsible for the installation and maintenance for
Company: US Army
Location: Lufkin
Posted on: 05/13/2021

Intensive Care Nurse - ICU Nurse - Travel - (ICU RN)
Description: b Job Description Requirements /b br / Intensive Care Nurse - ICU Nurse - ICU RN br / StartDate: 05/17/2021Available Shifts: 12 N Pay Rate: 1138.28 - 1254.43 br / br / This position presents an (more...)
Company: AMN Healthcare
Location: Lufkin
Posted on: 05/13/2021

Front Desk Administrative Assistant
Description: Express Employment Professionals is seeking a Front Desk Administrative Assistant for
Location: Tyler
Posted on: 05/13/2021

Customer Service Advisor II
Description: p Please Note: Job cannot be performed in the state of Colorado, USA. /p p Job Title: /p p Customer Service Advisor II /p p Job Description /p p The Advisor II, Customer Service position interfaces (more...)
Company: Concentrix
Location: Jacksonville
Posted on: 05/13/2021

Store Sales Associate
Description: p Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We apos re growing, so if you apos ve ever wanted (more...)
Company: Citi Trends, Inc.
Location: Palestine
Posted on: 05/13/2021

Customer Service
Description: p span style font-size:14px span style font-family:comic sans ms,cursive strong Insta-Cash Pawn /strong is looking for highly qualified individuals to join our team. Experience in the pawn industry (more...)
Company: Insta-Cash Pawn
Location: Jacksonville
Posted on: 05/13/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Irving RSS job feeds