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Digital ITPM Lead Analyst

Company: Citigroup Inc.
Location: Irving
Posted on: May 3, 2021

Job Description:

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.

The Digital ITPM Lead Analyst will be responsible for the operational readiness of project portfolios across NAM Digital Technology. This includes SDLC adherence ownership of all artifacts and deliverables, financial reporting and analysis at the project level, and all adhoc requests. This person will need to be a great communicator and be able to understand what all different stakeholders roles and responsibilities are when it comes to our Agile delivery model.


  • Accountable for financial reporting at project level for actuals vs estimation and what is driving variance.
  • Understanding and driving current process change and enhancement. Process engineering mindset.
  • Will have to coordinate different deliverables between all teams involved in Agile Delivery Model.
  • Assure we are executing and delivering our software in a well-controlled and fully auditable manner.
  • Maintain the operational integrity of all the digital engineering work we ship.
  • Ensures management of Planview projects and SDLC artifacts meets all Citi internal and external regulatory requirements:
  • Controls project financials, collects new estimates, allocates resources, performs variance analysis, tracks actuals, maintains SDLC integrity, applies required artifacts updates to PV and/or RTC/JIRA, executes PQA reviews, completes software capitalization, completes project closure, etc.

  • Resolves SDLC artifact and quality issues within defined Citi guidelines.
  • Tight integration with scrum team and TPM lead to assure alignment to SDLC artifact delivery schedules.
  • Proposes suggestions on efficiency and/or simplification improvements to related processes.
  • Reports on relevant project execution and financial metrics using pro-forma templates and automation where applicable.


  • Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
  • Experience delivering with an agile methodology
  • Strong Analytical and Reporting skills
  • Great Attention to details and timelines
  • Process Engineer
  • Experience delivering projects in an agile life cycle execution methodology
  • Experience executing project/program financial tracking and reporting processes
  • 10+ years in program/project management with particular focus on operational work flows and SDLC artifact delivery
  • Experience with Agile and Project Management tools JIRA
  • Experience with Planview or like project management tool
  • Strong understanding of Excel, specifically with usage of data integration, pivot tables and macros
  • Strong interpersonal and communication skills so they can effectively communicate operational and financial status


  • Bachelor's/University degree, Master's degree preferred

Keywords: Citigroup Inc., Irving , Digital ITPM Lead Analyst, Other , Irving, Texas

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