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Transcon Agent

Company: Expeditors International of Washington, Inc.
Location: Irving
Posted on: June 6, 2021

Job Description:

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Position Overview:

As a Transcon Agent (Road Freight), you will be responsible to ensure timely and accurate movement of freight and information, while providing exceptional customer service.

You should also be open to implementing new system changes and enhancements as well as be involved and suggest system/process improvements

Major Tasks & Responsibilities:

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace shipment files and reporting

Ensure accurate and timely client and vendor billing

Ensure delivery of freight and timely clearance when applicable

Interact with customers in arranging their shipments to meet customers service standards

Contribute and maintain good relationships with suppliers

Meet compliance at all times

Network communications, timely responses to emails and requests

Meet KPI standards in accordance with Company policy

Understand customers procedures and maintain updated internal DLSOPs

Experience and Education:

  • 2 years experience in Domestic Transportation preferred
  • Computer skills (Microsoft Word, Excel, Power Point)
  • Ability to work under pressure
  • Ability to adapt to changes
  • High level of attention to detail
  • Strong organizational skills
  • Strong written and verbal communication skills
  • Process oriented
  • A demonstrated ability to self-manage and motivate is critical.
  • Excellent written and verbal communication skills
  • Exemplify Expeditors' unique culture and core values

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

Salary: Negotiable

Relocation expenses/support is not offered for this position.

Keywords: Expeditors International of Washington, Inc., Irving , Transcon Agent, Other , Irving, Texas

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