Head of Engineering, NAM Safety & Soundness
Company: Citigroup Inc.
Posted on: June 6, 2021
Citi's technology team is growing at lightning speed, and we're
looking for talented technologists to help build the future of
global banking. Our teams are creating innovations used across the
globe - we're changing the way people bank and how the world does
business. Citi's technology team supports business operations in
100+ countries, across multiple lines of business spanning both
Institutional and retail businesses. The group works to optimize
the IT environment by standardizing production platforms, reducing
complexity, and introducing innovative solutions that provide new
business capabilities, reduce total cost of ownership, and create a
competitive advantage for Citi. Join an environment with a laser
focus on growth and progress, and take your career to the next
level through the power of Citi's unmatched globality and vast
Brief Description of the Organization
Citi, the leading global bank, has approximately 200 million
customer accounts and does business in more than 160 countries and
jurisdictions. Our mission is to serve as a trusted partner to our
clients by responsibly providing financial services that enable
growth and economic progress. We strive to earn and maintain our
clients' and the public's trust by constantly adhering to the
highest ethical standards and making a positive impact on the
communities we serve.
Citi's Global Consumer Bank (GCB) is building a purpose-driven
team to serve its globally diverse, digitally forward customers in
top cities around the world. We're looking for exceptional
candidates who think digitally and differently, resolve problems in
unconventional ways and strive to provide a remarkable experience
for our clients. We define success by our Citi Leadership
Standards: Develops our People, Drives Value for Clients, Works as
a Partner, Champions Progress, Lives our Values and Delivers
Overview of the Role
Reporting to the Head of GCT Engineering, Risk & Controls, the
Head of Engineering, NAM Safety & Soundness is responsible for
ensuring that we have the engineering discipline and technology
capabilities to effectively manage risk and enable a robust
controls environment across GCT-NAM.
The executive leader in this role will lead the engineering
functions for mitigating risks and the digitization of monitoring
for monitoring technology controls, with a focus on our engineering
and automation capabilities. This includes embedding security
engineering as a discipline within our product design and
This position is a critical strategic role that will partner
closely with Regional CIOs, Heads of Technology and Business
Leaders to develop and execute a strategy.
Drive purposeful thought leadership, strategy and execution for
GCT NAM's Engineering, Safety & Soundness organization. Identify
and scale solutions to enhance engineering capabilities, embed
security engineering, implement secure coding practices, partner
with Technology leaders to reduce technical debt, and implement
industry standard risk frameworks to track and manage Technology
risk. A strong focus is required on implementation and adoption of
automated controls to mitigate technology risk. Requires a
"renaissance" leader with an entrepreneurial mindset, able to
influence change at all levels of the organization, and deliver
globally to achieve results. Able to demonstrate how enhancements
to our Engineering, Risk and Controls can improve business results
and engineering quality.
Lead an engineering organization with a focus on elimination of
technical debt, vulnerability resolution and quality control
As a First Line of Defense function this person will need to
build trusted relationships with Technology, Risk and Business
Leaders, as well as serving as a credible contact for
Implement security engineering as part of the product design &
Partner with regional CIOs and Heads of Technology to reduce
technical debt by eliminating EOVS, implement automated patch
management, resolve vulnerabilities and eliminate past-due security
Partner with CBORC-Tech organization to implement industry
standard risk frameworks to track and manage Technology risk
Implement automated controls to mitigate technology risks.
Ensures GCT-NAM is defining and implementing Risk & Control
practices, processes and solutions that are in alignment with the
strategy and goals.
Develop and implement best-in-class processes, metrics and
Establish and build relationships and partnerships across
business, technology and operational lines.
- Provide leadership, development opportunities, performance
management, development and succession-planning, staff
communications, and positive interactive working environment to
ensure the highest productivity and employee engagement,
Organizational Scope and Accountability
Strong interaction with Technology teams. Represent GCT-NAM on
key Senior Management forums at Regional and Global levels,
including Risk, O&T and Finance.
Act as the focal point for Technology leaders in knowing,
understanding and synthesizing the state of the technology controls
Provide vision, leadership and direction for Risk & Controls
across GCT-NAM. Serve as the voice to gain alignment on and drive
execution of strategy. Ensure organizational
effectiveness/accountability, global optimizations, and superior
products / services within an environment of continuous learning &
Champion an inclusive and diverse global mindset in order to
attract a deep and diverse talent pool within the organization that
includes effective coaching and development.
Ultimate accountability for a robust technology controls
environment. This includes driving excellence in engineering
capabilities, automation, monitoring, risk mitigation, compliance
Evaluate opportunities and enable measurable improvements
quickly and best utilize resources, while building a technology
roadmap that matches strategy and direction.
Manage best-in-class quality and simplification methodology and
governance of process management.
Partner with senior engineers and engineering managers to
develop best practices.
- Establish and maintain a high performing, open culture based on
integrity and strong partnership and financial responsibility.
The ideal candidate will come from an international organization
and be a visionary leader in risk & control, automation and
monitoring. Bachelor degree in computer science, business or a
related field. Masters degree or equivalent experience
20+ years relevant work experience, including experience leading
large, cross-functional teams across engineering, program
management and risk & control.
Strong analytical and quantitative skills; Data driven and
Experience in affecting large culture change.
Excellent written and oral communication skills.
Ability to work with seamlessly with remote teams
Experience delivering with an agile methodology.
Capability to define a well thought out organizational strategy
and execute on an associated operational plan.
Exceptional strategic analysis, problem solving, issue
resolution and decision making skills.
Leadership skills: individual leadership, change leadership,
mentorship, motivation, coaching and development, and the ability
to galvanize the support of others where possible.
Highly detail-oriented, deadline-driven, and able to embrace
change without frustration.
Delivery of high-quality strategic large-scale projects.
Ability to manage senior staff as well as manage staff remotely
across multiple locations, time zones and cultures.
Demonstrated track record and ability to influence external
Self-directed, motivated and managed; ability to deal with
imperfect information, decision and drive to successful
Experience leading re-organization and uniting teams to work
Ability to handle constant pressure and juggle multiple
Flexibility with travel.
Demonstrated ability to work across organizational boundaries
Understanding of the agile software development processes and
lifecycle with understanding of financial impacts.
Demonstrated experience evaluating and driving safe, sound
processes through review, evaluation, and management of effective
Strong risk management and ability to look beyond to the next
set of challenges.
Great at mentoring, coaching as well as being a diversity
Demonstrated ability to work with a Team of executives for
Dynamic, engaging style with excellent written and oral
communication across different audiences and levels.
Self-directed, effective at prioritizing tasks, managing time,
organizing people and getting things done.
Excellent organization skills; must be able to manage disparate
tasks, project plans and ad-hoc teams without solid lines of
Strong analytical, strategic thinking and communication skills -
must have ability to synthesize, develop and present clear and
Collaborative and team player, ensuring overall business
Exceptional influencing skills with sound judgment and
A rounded knowledge of operations organization in a large scale,
complex organization is critical.
Strong talent focus and ability to successfully recruit and
develop experts from leading organizations across the globe.
Ability to communicate a compelling vision and inspire others to
deliver on an ambitious, complex, global roadmap.
Ability to engage and influence stakeholders at all levels
within an organization, from the most technical engineer to the
most savvy business / executive leader.
Possess uncompromising ethics, unwavering integrity and
understanding of risk & regulatory process, as well as outstanding
communications and interpersonal skills.
- Familiarity with the major line of business activities within a
large global financial institution. Broad financial expertise with
knowledge of corporate affairs, financial and economic
fundamentals, and business policies, products, processes, systems
Take the lead on the design, implementation, and successful
delivery of large-scale technology risk & control capabilities.
Pragmatic problem solver, applying judgment and experience to
balance trade-offs between competing interests. You are flexible,
adapting your approach to meet the needs of the organization.
Play a significant role in the career development of others.
Keep abreast of industry trends. You effectively research and
benchmark our technology against other competitors in the industry.
You understand that many problems are not essentially new.
Capable of driving change across a large global organization
through thoughtful planning, building productive relationships and
Be creative and passionate, driven by a desire for innovation
and creation of an amazing client experience - smart risk taking -
outside the box thinking.
Able to understand organization's goals, capabilities and gaps
to gain alignment on a successful strategy.
Builds talent and develops teams including celebrating
excellence, initiative and courage; actively looks to recruit
highest level talent.
Enables economic value and positive social impact for clients,
companies, governments, and communities.
Works collaboratively and encourages others to achieve the best
results for our clients.
Thinks and acts both globally and regionally to identify
scalable solutions and promote alignment of strategies while
allowing for market differences.
Champions a culture of high standards, pushes for progress,
embraces change and challenges the status quo.
Stays up to date with industry trends and brings industry
knowledge to Citi while exemplifying a transformational
- Demonstrate an ability to identify and act upon unique insights
and apply them to solve unmet needs and an expertise
leveraging/synthesizing competitor, emerging technology, and other
marketplace trends to draw out implications to support the team's
overall mission and goals.
Keywords: Citigroup Inc., Irving , Head of Engineering, NAM Safety & Soundness, Other , Irving, Texas
Didn't find what you're looking for? Search again!