MAC JAMF PRO-Lead

Company: Wipro Ltd.
Location: Irving
Posted on: June 8, 2021

Job Description:

5+ years of experience in all aspects of JAMF Pro including infrastructure, database, software delivery, patch delivery, reporting, scripting, and security Success in designing and engineering for large implementations of JAMF Pro in a multi-location environment. Articulate in the English language with a proven history of delivering results in fast paced environment Self-starter who can coordinate and collaborate as needed to drive project deliverables and timelines. Act as a Subject Matter Expert (SME) for level 3 troubleshooting aspects of JAMF Pro Extensive experience with MacOS, Linux, and Windows Server Knowledge of Apache Tomcat administration 3+ years on using MySQL for reporting and AHOC query Proficiency with multiple scripting languages: Swift, AppleScript, Bash, Perl, Python etc Strong understanding of Apple App Store and cloud provisioning methods JAMF Cloud expertise Familiarity with Microsoft Active Directory joined Mac s "As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects."

Keywords: Wipro Ltd., Irving , MAC JAMF PRO-Lead, Other , Irving, Texas