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Customer Care Expert

Company: Moxie Pest Control
Location: Irving
Posted on: June 8, 2021

Job Description:

Moxie Pest Control in DFW is looking for an adaptable, coachable, fast learner who can give our internal and external customers fantastic service! Our Office Experts (you) handle 75-100 inbound calls with a smile and complete outbound calls with grace. We are growing fast and would like for YOU the be the leading voice of Moxie.

Responsibilities:

  • Scheduling and setting appointments for customers in six different branches

  • Identify, research, and resolve customer issues

  • Inbound and outbound calls

  • Ensure Customer Service levels are met or exceeded

Skills, Traits, and Attributes:

  • Attention to detail and multi-task in a high paced environment

  • Clear and concise communication

  • Heart and a Smiling voice

  • Ability to organize, prioritize, meet deadlines, and follow-up on all activities

Besides working in a fast paced, exciting environment, we offer monthly activities and celebrate many quirky holidays throughout the year! We implement fun incentives as well. The happier our customers, the more fun we have.

Before considering Moxie as your career:

  • Are you reliable?

  • Available Full Time?

  • Are you the happiest person you know?

  • Are you coachable?

Benefits (health, vision, & dental) available after 90 day.s.

Different shifts available for Monday-Saturday between 8 am to 7 pm.

Example of a normal shift: 8:30-5:00pm Monday & Tuesday, Wednesday-off, Thursday & Friday with 8-4:30 on Saturday.

Call center experience is a big plus, but not required. Duel language is a big plus, but not required.

Moxie Pest Control is an EEO Compliant Organization.

Thanks for applying and good luck!

Job Types: Full-time

Keywords: Moxie Pest Control, Irving , Customer Care Expert, Other , Irving, Texas

Click here to apply!

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