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National Account Support Coordinator

Company: Penske Truck Leasing
Location: Irving
Posted on: June 9, 2021

Job Description:

Position Summary:

Train in an entrepreneurial environment! You will be actively involved with the administrative and sales teams. Provide day-to-day sales and administrative assistance to the assigned Account Manager as they work to achieve the overall sales goals set by the company. This is an excellent opportunity for confident individuals with customer focus to begin an exciting, well-paid career with the nation's leading transportation company.

This is position will be Monday-Friday, 9am-6pm.

Major Responsibilities:

- Preparing professional proposals & presentations

- Providing customer service and problem resolution

- Managing customer action items as required

- Intercepting phone calls and emails to resolve issues

- Procuring and or creating reports and data for customers and sales associates

- Providing professional research on customers and prospects

- Creating account profiles and meeting preps as needed

- Providing proximity mapping reports for proposals and other presentations

- Assisting with monthly mailers

- Maintaining accurate customer & prospect list

- Maintaining & prioritizing current renewal list

- Preparing customer review reports/presentations

- Preparing contract documents and schedules

- Penske system usage (applicants will be trained on use): AMS, My Fleet, Fleet Net, Service Net, AS400, Work Flow, AD Hoc Reports.

- Making hotel & travel arrangements, submitting expense reports, and maintaining office supplies

- Other projects and tasks as assigned by supervisor

Qualifications :

- 2-3 years of customer service experience

- Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.

- High School Diploma or equivalent required, Bachelor Degree preferred.

- Strong communication and interpersonal skills required

- Proficient in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint

- Regular, predictable, full attendance is an essential function of the job

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing:

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penskes product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.

Keywords: Penske Truck Leasing, Irving , National Account Support Coordinator, Other , Irving, Texas

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