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Operational Risk Sr. Manager

Company: Citigroup Inc.
Location: Irving
Posted on: June 9, 2021

Job Description:

The Operational Risk Sr Manager Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.


  • Responsible for supporting critical ORM Initiatives as a Program/Project manager
  • Provides Operational risk project management support (business requirements, analysis and testing) for delivery of regulatory solutions
  • Prepare regular, ad-hoc and time-sensitive analytics, visualizations and reports to Operational risk managers, with close collaboration with risk managers in the area of expertise
  • Centrally acquire all data related to Operational Risk while ensuring data quality, completeness, consistency and timeliness of the end results
  • Performs business analysis to respond to regulatory and business questions
  • Performs data analysis to monitor and track data quality and completeness of data
  • Assist Initiative manager and manage end of end delivery of program deliverables
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency
  • Has the ability to operate with a limited level of direct supervision
  • Drives positive change and innovation through the organization, using advanced technology methods like Machine learning, Data analytics, Natural Language processing
  • Performs end-to-end process analysis to identify gaps, process solutions to increase efficiencies with a balance of appropriate controls
  • Provides Project Management of various deliverables for ORM tools. Involvement in rationalization of EUCs (End User Computing) used for Operational Risk Reviews
  • Partners with Stakeholders to understand and quickly respond to risk manager needs
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years' experience in product program governance and risk management framework.
  • Skills in data, analytics, databases, data quality are desired; experience in Tableau, Power BI, visualization is preferred
  • Strong team player with excellent work ethics, attention to details and accuracy
  • Quick learner with strong communication, organizational & interpersonal skills with the ability to work with counterparts in various areas in the organization.
  • Should have Excellent proficiency in Microsoft Office - particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
  • Understanding of Operational Risk Management with some basic understanding of Financial Models


  • Bachelor's/University degree, Master's degree preferred

Keywords: Citigroup Inc., Irving , Operational Risk Sr. Manager, Other , Irving, Texas

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