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Control Officer, ERIA

Company: Wells Fargo
Location: Irving
Posted on: June 9, 2021

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Control Officer - Control Exec Office, Enterprise Risk Identification & Assessment

This open position will execute the overall strategy and management of the Chief Operating Office (COO) Enterprise Risk Identification & Assessment program. This includes acting as the primary control contact for the Enterprise Risk Assessment (ERIA) process, carrying out the execution of Enterprise Risk Assessment; assessment of all non-Operational Risks. This role will consume data across Issue Management, Operational Risk Events, KRIs, KCI, and will work alongside the RCSA team to develop views by risk and control in an integrated risk assessment process. The role will partner with CAO and Enterprise Customer Excellence Business Aligned Control Executive teams to drive input into the assessment process.

Specific Responsibilities include:

  • Lead stakeholder forums and influence results across diverse groups.
  • Liaise between various control organizations to serve needs of COO.
  • Provide expert level risk management acumen to business for designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements.
  • Develop, implement, and continually improve processes, frameworks, reporting, tools, and governance routines in support of successful program management.
  • Plan and execute activities in accordance with program requirements.
  • Aggregate, evaluate, and report results.
  • Develop and deliver compelling presentations to senior and executive leadership.
  • Lead implementation of highly complex initiatives with high risk, generally spanning multiple business lines.
  • Interface with Audit, Legal, external agencies, and regulatory bodies regarding risk management of business-specific risk programs.
  • Coach other team members. Help the whole team succeed, individually and as one.

Locations: Charlotte, Ft. Mill, Minneapolis, Shoreview, Des Moines, West Des Moines, Dallas, Irving

Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Advanced Microsoft Excel skills
  • Experience working with the Shared Risk Platform (SHRP)
  • Experience with governance and oversight requirements for regulatory and risk reporting
  • Knowledge and understanding of ever-evolving regulatory environments and governance processes
  • Process design or improvement experience
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to work in a fast paced deadline driven environment
  • Ability to influence across all organizational levels, particularly senior management

Other Desired Qualifications

  • Experience with an Enterprise Risk Identification & Assessment (ERIA) process
  • Experience developing views by risk and controls in an integrated risk assessment process; aggregate, evaluate, and report results.
  • Experience in designing, monitoring and/or remediation of controls
  • Experience implementing significant risk programs
  • Ability to evaluate changes to laws, processes, etc. to assess impacts and to develop implementation plan to close gaps
  • A deep understanding of enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
  • Experience with management reporting (dashboards, PPT, etc.)
  • Experience creating executive presentations
  • Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions and controls aligned with group's processes
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships

Job Expectations

  • Ability to travel up to 10% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

Keywords: Wells Fargo, Irving , Control Officer, ERIA, Other , Irving, Texas

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