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Security Operations Center (SOC) Cyber Security Fraud Analyst (VP)

Company: Citigroup Inc.
Location: Irving
Posted on: June 9, 2021

Job Description:

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.

Job Description:

The Security Operations Center Cyber Fraud Analyst will be part of the SOC Team. The team monitors, analyzes and responds to cyber fraud threats on a 24x7 basis.


  • The analyst performs monitoring, research, assessment and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms including Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools (ArcSight, Splunk, SAS, Teradata, and enterprise real time fraud detection tools.). Previous experience in cyber security operations or incident response is required.
  • Follow Pre-defined actions to handle BAU and High severity issues including escalating to other support groups.
  • Execute daily ad-hoc tasks or lead small projects as needed.
  • Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics.
  • Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies
  • Participate in daily and ad-hoc conference calls to manage quality assurance and documentation related tasks.
  • Identify areas for tuning use cases to enhance monitoring value.
  • Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities.

Job Skills/Qualifications:

  • Bachelor's degree/University degree or equivalent experience
  • 6+ years of experience working in the security & operations fields.
  • Ability to communicate effectively both orally and in writing.
  • Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware.
  • Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP). Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security).
  • Knowledge of cutting-edge threats and technologies affecting Web Applications.
  • Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred.
  • Experience with any scripting language (Python, Perl, VBScript) is a plus.
  • Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus
  • Certifications from EC-Council, GIAC, (ISC) are preferred [CISSP, C|EH, GCIA, CCNA].

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Keywords: Citigroup Inc., Irving , Security Operations Center (SOC) Cyber Security Fraud Analyst (VP), Other , Irving, Texas

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