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Third Party Risk Analyst- NA CBORC

Company: Citigroup Inc.
Location: Irving
Posted on: June 9, 2021

Job Description:

Role: The Third Party Risk Analyst (TPRA) a significant role within Citi's Consumer Business Operations Risk and Control (CBORC) organization. The TPRA is responsible for various risk and control monitoring processes. The TPRA is focused on analyzing data from various due diligence evaluations, monitoring resolution of Supplier Issues (Follow-Up items, CAPs, Supplier Complaints, etc.), acting as a SME and key resource for ensuring Suppliers, BAOs, and other key stakeholders are compliant with the Third Party Risk Management Policy and Citi Supplier Standards (and other applicable Policies) by providing guidance and assistance with completion of Third Party Utility (TPU) tasks, Gap Dispositions, supplier/BAO questions and support to their internal Peers, as needed.

Responsibilities: The Third Party Risk Analyst is responsible to:

  • Manage supplier Annual Risk Review (ARR)/certification process by analyzing Supplier information and data for various due diligence tests as required by TPRAP/RTR requirements, and internal TPRM procedures.
  • Review, assess and act on results of TPRM assessments/controls (e.g. IS, CoB, Data Privacy, Export, Credit Risk, Country Risk, Financial Evaluations). Partner with the ESC TPU, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the TPU.
  • Develop, document and update Citi's Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation plans.
  • Engage the Supplier and Business to monitor and report supplier complaints, complaint escalations and issues (e.g. negative media reports, supplier complaint logs, etc.). Collaborate with the Issues Management team during the implementation, follow-up and closure processes for Issue Management/iCAPs.
  • Assess and escalate issues identified as part of the ARR monitoring processes.
  • Support the production and maintenance of Supplier scorecards and performance monitoring. Support includes validation of source data, distribution and reporting of supplier scorecards, completion and maintenance of PMA SLAs tool, and any gap dispositions tied to Scorecards.
  • Maintains supplier systems of record - CASP+, TPORT and any/all other supplier databases or tools (inputs supplier information timely, accurately, and completely).
  • As appropriate, interact with broader Third Party community to share best practices and coordinate services.
  • Partner, as appropriate, with Procurement and BAO(s) to ensure all contract documents in Citi's Contract Management System (eSourcing) are complete, up-to-date and accurate. Engage BOA(s) prior to contract expiration to ensure contracts are renewed on a timely basis.
  • Provide polished content for CBORC TPRM's various stakeholder/executive communications and decks.

Preferred Qualifications:

  • Preferred Candidate has 3+ years of relevant experience in one or more of the following areas: Compliance, Risk and Control or supplier/third party management.
  • Strong written and verbal communication skills. Must have the ability to articulate complex and sensitive issues to management, Business Activity Owners, Suppliers, and internal stakeholders. Ideal candidate will have experience leading cross functional meetings and discussions.
  • Strong candidates should display high level of attention to detail and ability to break down complex problems to drive solutions.
  • Follow written policies/procedures, as well as assist with P & P enhancements as required.
  • Ability to exercise sound, timely and independent judgment; yet recognize when engaging others is critical.
  • Must be able to manage multiple deliverables/tasks/project at any given time and comfortable shifting work as priorities change.
  • Must be responsive, professional, and supportive to the business activity owners/partners, TPRM team/Manager, and Supplier(s).
  • Prior user acceptance and other systems testing experience preferred.
  • Proficiency with Microsoft Office products critical to the role.

Keywords: Citigroup Inc., Irving , Third Party Risk Analyst- NA CBORC, Other , Irving, Texas

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