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Tech Data Fabric Business Analyst - AVP

Company: Citigroup Inc.
Location: Irving
Posted on: June 9, 2021

Job Description:

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise.

The Tech Data Fabric Business Analyst is an intermediate level role responsible for assisting and coordination of the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities:

Project Engagement

  • Provide technical/strategic direction and act as advisor/coach to lower level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Acts as SME to senior stakeholders and /or other team members.
  • Contribute to technical direction and strategic decisions
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Draft, collect, and communicate project updates with stakeholders, making information accessible (IM, email, Teams, Jira, Wiki's).
  • Lead and support meetings by steering conversation and meeting focus, taking notes, refining/structuring agendas, and capturing/following up with action items.

Solutioning

  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Take technical ideas and software from concept to launch, helping identify key onboarding documents, teams and people involved in the process, and capturing details throughout the process.
  • Work with team to understand limitations, barriers, and how to go about solving them.
  • Build and test custom solutions (within reach), occasionally pioneering a new idea.

Documentation

  • Review requirement documents and examine and update processes and procedures as necessary
  • Create new documentation ranging from how-to guides, to general knowledge guides, project trackers, and detailed workflow/process diagrams.
  • Identify improvement opportunities for existing documentation, including often creating new documents based on first-hand experience.
  • Be an advocate for documentation, helping make the process as simple as possible.

Qualifications:

  • 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in Big Data and large complex and/or global environment
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Familiarity with technology and terms around the following products: Kafka, MS SQL, Oracle, Hadoop, Apache Spark, Power BI, QlikView
  • Prior list is limited and will grow and evolve, the desire to engage and learn new technologies is a must
  • Great written and verbal communication skills

Education:

  • Bachelor's/University degree or equivalent experience

Keywords: Citigroup Inc., Irving , Tech Data Fabric Business Analyst - AVP, Other , Irving, Texas

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