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Front Desk Associate

Company: Hand & Stone
Location: Irving
Posted on: June 10, 2021

Job Description:

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy and skin care
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Builder of Relationships
  • Team player
  • Perform various other duties as assigned

What's in it for you?

  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests

Job Requirements:

  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
  • A strong team player with ability to work independently with minimal supervision
  • Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

If you're looking for a supportive spa where you can grow your career - Come join our family!

At Hand and Stone, Opportunity Knocks.

Over 450 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Keywords: Hand & Stone, Irving , Front Desk Associate, Other , Irving, Texas

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