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Product Owner - ServiceNow

Company: Verizon Communications
Location: Irving
Posted on: June 10, 2021

Job Description:

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We're a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you'll be doing...

The Product Owner is a member of the Safe Agile Team and has the responsibility for setting and prioritizing accepted work from the ServiceNow (AYS) scrum team in order to ensure that the most valuable and proper functionality of the product is delivered. The Product Owner is responsible for gathering and documenting feature requirements (writing user stories), maintaining the scrum team's backlog by scheduling releases, ensuring compliance with the Definition of Done (DoD), and coordinating the work content of sprints.

  • Identifies user needs, refines/defines measurements of business value for the features being delivered.
  • Works with cross-functional teams (including Product Managers, Process Owners and Stakeholders to manage product features and releases).
  • Focuses on the ServiceNow Team functions that have been added in support of the WorkForward Program (i.e., asset management), and the consolidation of VZConnect's ServiceNow instance into AYS.

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience in Agile Development / Scrum practices
  • Experience in ITIL best practices implementation
  • Experience in ServiceNow experience

Even better if you have one or more of the following:

  • A degree.
  • Persuasive communication skills (written and oral), and the ability to write and deliver simplified, effective communications for a wide audience (from IT developers to executive leadership)
  • Extensive business process engineering experience, process enablement, and tooling in enterprise platforms like ServiceNow.
  • Experience driving projects and initiatives to a successful conclusion (customer satisfaction, scope, on-time delivery, within budget, and measurable).
  • Worked collaboratively across various work streams and organizations to build strong relationships in order to successfully implement all organizational change initiatives.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Keywords: Verizon Communications, Irving , Product Owner - ServiceNow, Other , Irving, Texas

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