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National Account Administrative Support

Company: FloHawks Plumbing Septic
Location: Irving
Posted on: June 12, 2021

Job Description:

Essential Duties and Responsibilities

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Anticipates the needs of the Key Account Solutions Team
  • Is often the first point of contact for customers' needs and must appropriately communicate needs to supervisor or other departments
  • Provides administrative support for the team including but not limited to: Cold Call Preparation, presentation creation, scheduling of conferences, and other daily duties
  • Fosters an open line of communication via phone, email, and face to face with team members and customers
  • Administrative support in following up with internal/external customers
  • Assists the Key Account Solutions Manager in the management, rollout, and implementation of new accounts
  • Owns tasks from the beginning to the end
  • Creates masterwork books for each individual customer
  • Partners closely with multiple groups and departments
  • Creates a wide variety of weekly, monthly, and quarterly special reports, for internal/external use
  • Researching cause of concerns internally with the ability to find resolutions independently
  • Other duties as assigned


  • 2+ years of administrative experience
  • Bachelor's degree preferred
  • Proficient in Microsoft Outlook, Word, PowerPoint, Excel
  • Independent and self-motivated
  • Ability to work some flexible hours/overtime
  • Professional caliber of communication skills
  • Ability to connect with and partner with management in multiple departments
  • Ability to balance multiple tasks
  • Holds one's self accountable to complete assigned tasks
  • Ability to read and understand communications in Excel spreadsheets
  • Comfortable with speaking on the phone with internal customers

Equal Opportunity Employer M/F/Disabled/Veteran

Job Type: Full-time

Keywords: FloHawks Plumbing Septic, Irving , National Account Administrative Support, Other , Irving, Texas

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