Collections Analyst

Company: FloHawks Plumbing Septic
Location: Irving
Posted on: June 12, 2021

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifies and resolves delinquent accounts.
• Monitors customer accounts for payment trends.
• Researched and prepares credit memos or write-offs as needed.
• Works as a team to respond and resolve all customer emails sent to a shared box.
• Resolves issues with payment difference/short pay.
• Review aging and past due receivables daily.
• Researches and resolves any billing discrepancies to college payment.
• Provides necessary reporting or support to the management team.

MINIMUM KNOWLEDGE, SKILLS, & ABILITY REQUIREMENTS:

• Strong customer service skills.
• Excellent oral and written communication skills.
• Prior Wennsoft/Great Plains experience is a plus.
• Knowledge and experience with Microsoft Office Suite (Word/Excel)
• Excellent organizational skills.
• Team player with a positive and professional attitude.

EDUCATION and/or EXPERIENCE:

• Two (2) years of entry-level Credit & Collections experience - Commercial Collections preferred, but will train.
• High school diploma or equivalent (Required).
• Prior Wennesoft/Great Plains experience is a plus.
• Proficient in Microsoft Excel and Word.
• Excellent oral and written communication skills.
• Team player with a positive and professional attitude.

Liquid Environmental Solutions is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.

Equal Opportunity Employer M/F/Disability/Veteran

Keywords: FloHawks Plumbing Septic, Irving , Collections Analyst, Other , Irving, Texas