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Collections Analyst

Company: FloHawks Plumbing Septic
Location: Irving
Posted on: June 12, 2021

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Identifies and resolves delinquent accounts.
  • Monitors customer accounts for payment trends.
  • Researched and prepares credit memos or write-offs as needed.
  • Works as a team to respond and resolve all customer emails sent to a shared box.
  • Resolves issues with payment difference/short pay.
  • Review aging and past due receivables daily.
  • Researches and resolves any billing discrepancies to college payment.
  • Provides necessary reporting or support to the management team.

MINIMUM KNOWLEDGE, SKILLS, & ABILITY REQUIREMENTS:

  • Strong customer service skills.
  • Excellent oral and written communication skills.
  • Prior Wennsoft/Great Plains experience is a plus.
  • Knowledge and experience with Microsoft Office Suite (Word/Excel)
  • Excellent organizational skills.
  • Team player with a positive and professional attitude.

EDUCATION and/or EXPERIENCE:

  • Two (2) years of entry-level Credit & Collections experience - Commercial Collections preferred, but will train.
  • High school diploma or equivalent (Required).
  • Prior Wennesoft/Great Plains experience is a plus.
  • Proficient in Microsoft Excel and Word.
  • Excellent oral and written communication skills.
  • Team player with a positive and professional attitude.

Liquid Environmental Solutions is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.

Equal Opportunity Employer M/F/Disability/Veteran

Keywords: FloHawks Plumbing Septic, Irving , Collections Analyst, Other , Irving, Texas

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