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In-Business Controls Sr. Associate (C13)

Company: Citi
Location: Irving
Posted on: January 13, 2022

Job Description:

Job Description SummaryThe U.S. Consumer Bank organization delivers a wide array of banking, payments, lending and investment services to individual consumers and small businesses. Our products and services cover a wide range of client banking needs including credit cards, basic banking, mortgages, and investment advisory services.To deliver on our brand promise, we must operate as a truly client-centric organization, driving a high tech, high touch experience for the full Citi relationship, particularly in the U.S. To do so, we have aligned our structure with our strategy, to ensure we win in the U.S., our largest market, and drive greater client-centricity across product, segment and geography.The U.S. Consumer Analytics (USCA) team, which unifies Cards, Retail Bank, and Digital analytics, collaborates with the digital delivery, marketing, technology and product teams, to scale this data driven strategy. USCA will drive best-in-class digital analytical sophistication that ingests real-time data, and engages prospective and current customers in a contextual, personalized manner powered by advanced analytics insights.The USCA In-Business Controls organization as part of the USCA team is an essential component in delivering a strong control environment ensuring that USCAs processes are always systemically responsible. - The team is responsible for issue management, in-business controls, managing internal audits and overall program management: including continuity of business, records management and regulatory change management.Job DescriptionThe USCA In-Business Controls Sr. Associate will use strong project management skills to drive initiatives in control oversight, control automation: issues management and audit readiness while delivering a best-in-class operational risk environment on behalf of the USCA team. These tasks may include managing the resolve of business identified issues, improving the control environment through Citi 's Manager Control Assessment (MCA) program, Quarterly and Annual Risk Assessment events, addressing regulatory issues, managing internal and external audits, managing business continuity activities and other ad hoc projects as requested.Responsibilities:

  • Support the planning and execution of Issue Management and control related activities
  • Issues Management
    • Ensure resolve of business issues, develop, and implement issue plans, hold participants to timeliness
    • Review and Prepare Issue documentation for validation
    • Lead Control related projects
    • Controls Activities
      • Support MCA Quarterly Risk Assessment and the Annual Risk Assessment process
      • Drive implementation of ARCM development, refinement, and mapping
      • Coordinate Internal Audit responses and deliverables. - Ensure timelines are met and kiosk uploads are precise
      • Support the identification, planning and implementation of controls and monitoring
      • Build relationships with peer groups: US CBORC, ICRM, Legal and Audit to close out Issues and Projects
      • Assess existing USCA business processes, controls, and procedures regularly to evaluate risks and drive enhancements
      • Identify and immediately escalate control gaps; develop resolution solutions
      • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:
        • 6-10 years of experience in a financial services role
        • Communications or marketing experience preferred
        • Demonstrated working knowledge of financial services industry
        • Consistently demonstrates clear and concise written and verbal communication skillsEducation:
          • Bachelor 's Degree/University degree or equivalent experience
          • Master 's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Job Family Group: Business Strategy, Management & Administration-------------------------------------------------Job Family:Business Administration------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi -) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Irving , In-Business Controls Sr. Associate (C13), Other , Irving, Texas

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