GM HBC Clerk

Company: Fiesta Mart
Location: Irving
Posted on: May 13, 2022

Job Description:

JOB BRIEF

General merchandise products include but are not limited to, health and beauty products, over-the-counter medicines, candy, magazines, tourist items, and seasonal merchandise. The clerk will assist customers with product inquiries and ensure products are stocked and replenished.

JOB DUTIES

* Greet and assist customers in a courteous and friendly manner.
* Stocks the General Merchandise section of the store neatly and replenishes as needed.
* Orders, receives, stores, and stocks products while ensuring proper inventory control, product rotation and quality.
* Creates and builds displays, reorganizes product to maintain appearance, and handles product damages and credits according to company policy.
* Learns store products and their locations in order to assist customers in locating items.
* Verifies merchandise for proper pricing.
* Assist customers with product location, care, sizes, etc.
* Orally communicates with customers and co-workers on products and price.
* Answers telephone to communicate with internal and external customers.
* Fronts merchandise to maintain racks, counters and cases on sales floor. Returns overstock to designated area in an organized manner.
* Cleans and maintains work and back room area.
* Exercise proper safety practices when lifting or moving product or using equipment.
* Notifies department manager of questionable product, out of stocks or slow selling products.

Secondary Job Duties:

* Order merchandise and resolve minor complaints in the absence of the manager.
* Read mail and implement sales plan in the absence of the manager.
* Clean up spills as needed.
* Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
* Present favorable impression in dress, personal hygiene and business attitude.
* Other duties assigned by management.

QUALIFICATIONS

* Prefer a minimum of High School diploma or equivalent experience.
* Must be at least 18 years of age.
* Must pass Math Test.
* Strong customer service skills.

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

* Occasionally- Pushing up to 100 lbs., pulling up to 100 lbs., climbing up to 6 foot height, balancing, crouching, talking, and smelling.
* Frequently- Carrying up to 50 lbs., lifting up to 50 lbs., stooping, and kneeling.
* Continuously- Standing on tile/concrete, walking on tile/concrete, manual dexterity, reaching waist/overhead level, seeing and hearing.

Safety Risk Factors:

* Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritant, toxic exposure (see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
* Frequently-Twisting of back and neck, and cluttered floor surface.

Other:

* Varied, irregular schedules.
* Working environment involves inside store location with controlled temperatures.

Keywords: Fiesta Mart, Irving , GM HBC Clerk, Other , Irving, Texas