Company: Sonesta International Hotels
Posted on: May 13, 2022
DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta
Service in all interactions with guests and clients according to
the Sonesta G.U.E.S.T. standards. Respond to guest complaints,
special requests and ensure corrective action is taken to achieve
complete guest satisfaction. Clean and service assigned rooms or
areas according to established standards and procedures including
making beds, dusting, vacuuming, cleaning and sanitizing bathrooms,
removing trash, etc. May include cleaning the kitchen area, room
refrigerator, microwave, coffee maker, dishware, etc. Notify
supervisor when service is completed so rooms may be sold or
occupied. Report any room unable to be serviced to supervisor
according to established procedures. When assigned to laundry,
monitor laundry supplies and equipment to ensure they are
sufficient and in working order. Operate washers and dryers
according to hotel standards and manufacturers--- guidelines.
Receive soiled linens and inspect for damaged or stained items.
Fold and store clean linens, report damages to supervisor. Minimize
waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects. Report needed
repairs or unsafe conditions to supervisor. Handle all lost and
found items according to established procedures. Promote teamwork
and quality service through daily communication and coordination
with other shifts and departmental management. Ensure compliance
with federal, state and local laws regarding health and safety
services. Perform other duties as assigned. QUALIFICATIONS AND
REQUIREMENTS : Some previous housekeeping experience preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English is preferred;
other languages beneficial. Basic reading, writing and mathematical
abilities are preferred. Frequently standing up, bending, climbing,
kneeling, and moving about the facility. Carrying, lifting or
pulling items weighing up to 75 pounds. Will be required to
regularly use commercial cleaning chemicals. Will be required to
work mornings, evening, weekends, and holidays. Sonesta recognizes
that benefits play a vital role in helping ensure the health and
financial security of employees and their families. We offer a
variety of benefits to our employees including: Medical, Dental and
Vision Insurance, Health Savings Account with Company Match, 401(k)
Retirement Plan with Company Match, Paid Vacation and Sick Days,
Sonesta Hotel Discounts, Educational Assistance, Paid Parental
Leave, Company Paid Life Insurance, Company Paid Short Term and
Long Term Disability Insurance and Various Employee Perks and
Discounts. We are an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, national origin, religion, age, color, sex, sexual
orientation, gender identity, disability, or protected veteran
status, or any other characteristic protected by local, state, or
federal laws, rules, or regulations.
Keywords: Sonesta International Hotels, Irving , Room Attendant, Other , Irving, Texas
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