Investigator, ATM Security
Company: Nautilus Hyosung America Inc
Location: Irving
Posted on: May 14, 2022
Job Description:
Job DescriptionOVERVIEW Nautilus Hyosung America, Inc. (HYOSUNG)
is a world leader in ATM self-service technologies. We have built a
reputation for innovation by continually researching, developing
and delivering quality ATM products – flexible products that adapt
to our changing world and our customers' changing needs. JOB
SUMMARY: The Investigator reviews allegations of suspected
theft/fraud and is responsible for interviewing individuals with
information about the theft/fraud, analyzing the relevant
documentations and reporting their findings. This position will
work with law enforcement including local, state and federal
agencies and may partner with financial institution investigators
on specific cases. Responsibilities include collecting evidence,
researching transactions, interviewing victims/witnesses, reviewing
video and audio recordings, and writing final reports on the
investigation. This position may also be called upon to testify in
court for civil or criminal proceedings. The Investigator will have
excellent investigative techniques and knowledge of legal
proceedings. Must be able to work well under pressure and pay
meticulous attention to detail. ESSENTIAL FUNCTIONS:
- Review claims data and determine validity.
- Perform detailed site inspections.
- Conduct extensive and confidential investigations of suspected
fraud allegations.
- Interview individuals who may have information on particular
fraud/theft allegations.
- Run background checks, employee investigations, and asset
searches on suspected perpetrators.
- Analyzing documentation, such as incident video and audio
footage, investigation notes from financial institution security
team, review victim testimonies and financial records to determine
if fraud or theft occurred.
- Write in-depth reports on findings and present them to
management.
- Liaise with victims of fraud/theft, the police, and court
officials when a civil or criminal case is opened.
- Testify on fraud cases in civil or criminal proceedings.
- Travel up to 50% of the time. EDUCATION AND EXPERIENCE:
- Minimum of 2 years' experience working as an investigator in
the Cash In Transit (CIT) industry, fraud investigator at
government agencies or financial institutions.
- Solid comprehension of relevant legislation, such as the Police
and Criminal Evidence Act.
- Solid understanding of analytics and proficiency in report
writing software.
- Excellent research skill set(s).
- Determination to succeed and complete a thorough
investigation.
- Excellent verbal and written communication skills.
- Good negotiation skills and the ability to navigate stressful
situations. PHYSICAL DEMANDS: These physical demands are
representative of the physical requirements necessary for an
employee to successfully perform the essential functions of the job
Reasonable accommodation can be made to enable people with
disabilities to perform the described essential functions.
- While performing the responsibilities of the job, the employee
is required to talk and hear.
- The employee is often required to sit and use their hands and
fingers, to handle or feel.
- The employee must frequently lift and/or move up to 50
pounds.
- The employee is occasionally required to stand, walk, reach
with arms and hands, climb or balance, and to stoop, kneel, crouch
or crawl.
- Vision abilities required to perform this job, include close
vision. WORK ENVIRONMENT: While performing the responsibilities of
the job, these work environment characteristics are representative
of the environment the job holder will encounter.
- The employee may be occasionally exposed to moving mechanical
parts and vehicles.
- The noise level in the work environment is usually quiet to
moderate.
- The passage of employees through the work area is average and
normal. us Hyosung America, Inc. recognizes and values the
diversity of its employees, customers and business partners. Equal
Opportunity Employer - Minorities/Females/Disabled/Veteran
Keywords: Nautilus Hyosung America Inc, Irving , Investigator, ATM Security, Other , Irving, Texas
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