IT Services Coordinator - Contract
Company: Webber
Location: Irving
Posted on: May 16, 2022
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Job Description:
Job Description Summary: The IT Service Coordinator reports to
IT Manager providing customer-focused services for the company
supporting the operations including end user support, simple
network printer troubleshooting, IT devices setup, configure and
delivery to user Job Duties: Assisting managing regional office of
IT related to computer peripherals, conference room AV
connectivity. Prepare /delivery new user equipment onboarding
process Reimaging computer, setup new user profile for onboarding
Training personnel on in-house systems, if needed Provide support
for printers, Android, IOS, and other peripherals Coordinate
service printer fleet with vendors Coordinate warranty repairs with
vendors Ensure consistent and effective delivery of services while
maintaining compliance with corporate policies and procedures
Ensure all activities are tracked in the incident management
application Follows company procedures, processes & guidelines.
Inventory management (HW, SW, Mobile, etc.). Maintains
documentation of sites, equipment, software, processes and
procedures. Other unlisted duties will be assigned Qualifications:
At lease five (5) years of IT Service Coordinator or Desktop
Support or similar roles A, N, MCP, MCSA certification is not
required but preferred Strong work ethic, attendance and
punctuality Ability think through problems and visualize solutions
Resourcefulness and problem-solving aptitude Customer focus
orientation with strong customer service skills Strong
organizational and time management skills Highly developed
problem-solving abilities Effective written and oral communication
skills Promotes quality, integrity, reliability and teamwork
Experience with: hardware & software support & troubleshooting
(Windows), printer support & maintenance, computer Infrastructure
and networking, outlook and Microsoft Office 365, Android & IOS
support A degree in Computer Science or similar with 5 years
related experience Industry certifications (A, N, MCP, MCSA, ITIL)
would be an asset Ability to read and write English fluently,
ability to speak Spanish is a plus Moderate physical activity
performing somewhat strenuous daily activities of a primarily
administrative nature. Manual dexterity sufficient to reach/handle
items and work with the fingers Must be legally eligible to work in
the USA without sponsorship The Statements herein are intended to
describe the general nature and levels of work performed by
employees, but are not a complete list of responsibilities, duties
and skills required of personnel so classified. Furthermore, they
do not establish a contract for employment and are subject to
change at the discretion of the employer. Webber, LLC provides
equal employment opportunities to all applicants and employees
without regard to race, color, religion, sex, gender, national
origin, age, disability, or status as a Vietnam Era or special
disabled veteran in accordance with applicable federal and state
laws. Webber, LLC complies with applicable local, state and federal
laws governing nondiscrimination in employment at each location the
Company operates. This policy applies to all terms and conditions
of employment, including, but not limited to: hiring, placement,
promotion, termination, leaves of absence, compensation, and
training. Job Posted by ApplicantPro
Keywords: Webber, Irving , IT Services Coordinator - Contract, Other , Irving, Texas
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