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Operations Specialist

Company: Frontline Source Group
Location: Irving
Posted on: June 20, 2022

Job Description:

Operations Specialists Our client in Las Colinas, TX has an immediate need of several Operations Specialists on a contract to possible hire basis. - Company Profile: Technology Industry - Tenured Team Does your resume really present you as the best qualified candidate for the job? -Put your voice out there too! -We invite you to share your story and complete a quick video interview that will be done in less than 3 minutes. -Please follow this link: - - Operations Specialist Role: Operations Specialist handles Intercom chat messages, verifies healthcare provider licenses, and credentials that are uploaded through the company's platform. - Will answer chat messages, verify healthcare providers' licenses and credentials, resolve questions and inquiries, troubleshoot problems, provide information, and handle complaints promptly and courteously. - Research required information using available resources. Handle and resolving customer complaints. Operations Specialist obtains and evaluating all relevant data to handle complaints and inquiries. Provide customers with information about the company's software and how it works. Identify, escalating priority issues and report to the team lead/director. Operations Specialist Background Profile: High school diploma or equivalent. One year of experience interacting with both internal and external customers. Excellent communication skills, including verbal with proper grammar. Technical experience with Mac computers and Google drive. Proficient computer skills, including typing with a keyboard. Proficient multitasking skills. Able to react effectively and calmly under pressure. Able to maintain provider confidentiality. Must be reliable and able to maintain good attendance according to company guidelines. Must be able to meet or exceed standard performance goals. Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! -You can see the extensive list of benefits on our website under the Candidate "Benefits" tab. Features and Benefits of Client: Medical, dental, and vision insurance Voluntary Short-Term Disability 401K with dollar for dollar match up to 6% and immediate vesting Frontline Source Group is an Equal Opportunity Employer. -Candidates must be authorized to work in the United States without sponsorship. -The client cannot sponsor any visas. - Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job. -

Keywords: Frontline Source Group, Irving , Operations Specialist, Other , Irving, Texas

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