Operations Specialist
Company: Frontline Source Group
Location: Irving
Posted on: June 20, 2022
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Job Description:
Operations Specialists Our client in Las Colinas, TX has an
immediate need of several Operations Specialists on a contract to
possible hire basis. - Company Profile: Technology Industry -
Tenured Team Does your resume really present you as the best
qualified candidate for the job? -Put your voice out there too! -We
invite you to share your story and complete a quick video interview
that will be done in less than 3 minutes. -Please follow this link:
- - Operations Specialist Role: Operations Specialist handles
Intercom chat messages, verifies healthcare provider licenses, and
credentials that are uploaded through the company's platform. -
Will answer chat messages, verify healthcare providers' licenses
and credentials, resolve questions and inquiries, troubleshoot
problems, provide information, and handle complaints promptly and
courteously. - Research required information using available
resources. Handle and resolving customer complaints. Operations
Specialist obtains and evaluating all relevant data to handle
complaints and inquiries. Provide customers with information about
the company's software and how it works. Identify, escalating
priority issues and report to the team lead/director. Operations
Specialist Background Profile: High school diploma or equivalent.
One year of experience interacting with both internal and external
customers. Excellent communication skills, including verbal with
proper grammar. Technical experience with Mac computers and Google
drive. Proficient computer skills, including typing with a
keyboard. Proficient multitasking skills. Able to react effectively
and calmly under pressure. Able to maintain provider
confidentiality. Must be reliable and able to maintain good
attendance according to company guidelines. Must be able to meet or
exceed standard performance goals. Features and Benefits while On
Contract: We go beyond the basic staffing agency offerings! -You
can see the extensive list of benefits on our website under the
Candidate "Benefits" tab. Features and Benefits of Client: Medical,
dental, and vision insurance Voluntary Short-Term Disability 401K
with dollar for dollar match up to 6% and immediate vesting
Frontline Source Group is an Equal Opportunity Employer.
-Candidates must be authorized to work in the United States without
sponsorship. -The client cannot sponsor any visas. - Disclaimer:
Sensitive and personal data will not be requested by Frontline
Source Group or its affiliates until a job offer is made and
accepted. If you ever doubt the validity of our job postings, we
encourage you to call one of our branch locations to verify the
status on any job. -
Keywords: Frontline Source Group, Irving , Operations Specialist, Other , Irving, Texas
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