Rep, Anatomic Path Support III
Company: Quest Diagnostics
Location: Irving
Posted on: June 25, 2022
Job Description:
Rep, Anatomic Path Support III - Irving, TX - Monday-Friday
8:30am-5:00pmSummary:The Anatomic Pathology Support Representative
III position is for an individual with previous AP support
experience. - The individual will handle escalated/complex AP
support functions, pending list issues and QA/QC functions. Duties
and Responsibilities: -
- Able to perform all duties of an AP Support Rep II.
- Provide QA/QC support
- Provide training to newly hired employees, as needed
- Monitor and manage TIQ process
- Process and manage send out testing
- Manage and respond to problem tracking incidents
- Monitor and manage pending lists
- May administer and track approved release of AP materials
according to corporate policy
- May document client calls as indicated in corporate AP Report
Notification policy
- Handle escalated calls and follow up with clients
- Resolve complex customer and AP support issues
- Cross training in both cytology and pathology support
tasks
- Participate as a team member in department process improvement
activities
- Ensure compliance with all local, federal, CLIA and CAP
regulations.
- Other duties, as assigned by supervisor.
Qualifications:Required Work Experience: 3 years of related
experience Preferred Work Experience: Quest LIS knowledge Physical
and Mental Requirements: Must be able to sit and/or stand for long
periods of time. Knowledge: Knowledge of medical terminology
Skills: --- - - - - - - PC skills, to include MS Office --- - - - -
- - Strong data entry skills --- - - - - - - Good clerical,
organizational, problem solving, phone and communication skills ---
- - - - - - Leadership skillsWork Environment: -Ability to work in
a laboratory environmentRequired Education: -High School Education
or equivalentPreferred Education: -College level educationreq94159
-
Keywords: Quest Diagnostics, Irving , Rep, Anatomic Path Support III, Other , Irving, Texas
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