Rep, Anatomic Path Support III

Company: Quest Diagnostics
Location: Irving
Posted on: June 25, 2022

Job Description:

Rep, Anatomic Path Support III - Irving, TX - Monday-Friday 8:30am-5:00pmSummary:The Anatomic Pathology Support Representative III position is for an individual with previous AP support experience. - The individual will handle escalated/complex AP support functions, pending list issues and QA/QC functions. Duties and Responsibilities: -

• Able to perform all duties of an AP Support Rep II.
• Provide QA/QC support
• Provide training to newly hired employees, as needed
• Monitor and manage TIQ process
• Process and manage send out testing
• Manage and respond to problem tracking incidents
• Monitor and manage pending lists
• May administer and track approved release of AP materials according to corporate policy
• May document client calls as indicated in corporate AP Report Notification policy
• Handle escalated calls and follow up with clients
• Resolve complex customer and AP support issues
• Cross training in both cytology and pathology support tasks
• Participate as a team member in department process improvement activities
• Ensure compliance with all local, federal, CLIA and CAP regulations.
• Other duties, as assigned by supervisor. Qualifications:Required Work Experience: 3 years of related experience Preferred Work Experience: Quest LIS knowledge Physical and Mental Requirements: Must be able to sit and/or stand for long periods of time. Knowledge: Knowledge of medical terminology Skills: --- - - - - - - PC skills, to include MS Office --- - - - - - - Strong data entry skills --- - - - - - - Good clerical, organizational, problem solving, phone and communication skills --- - - - - - - Leadership skillsWork Environment: -Ability to work in a laboratory environmentRequired Education: -High School Education or equivalentPreferred Education: -College level educationreq94159 -

Keywords: Quest Diagnostics, Irving , Rep, Anatomic Path Support III, Other , Irving, Texas