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Rgl Anlst 2 Service Lane

Company: Nissan
Location: Irving
Posted on: August 3, 2022

Job Description:

With a focus on Mobility, Operational Excellence, Value to our Customers, and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.We are seeking a Regional Analyst 2, Service Lane to join our team at the Nissan North Americas Headquarters in Irving, TX.Job SummarySupports the implementation of strategies and programs to achieve the Regional Aftersales parts, accessories and service retention business plan objectives. Ensures consistent communication of customer-focused processes, promotional roll-outs, and other initiatives.Job FunctionsThe following job +function statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria.1. Ensures Aftersales Field team has comprehension of national and regionalized initiatives. Clarifies and communicates eligibility guidelines and other administrative rules and operational guidelines.2. Monitors regional daily stock order utilization and retail parts management inventory improvement program participation.3. Assists in communications to the FOMs and Area General Managers (AGMs). Tracks sales base parts and accessory sales in dealerships. Analyzes and reports sales information to national management, regional management, and regional staff. Provides sales analysis to regional management regarding evaluation of sales programs, market conditions, and the sales activities of competitors.4. Prepares monthly reports on the achievement of the region's objectives to assist management in identifying market/dealership deficiencies. Analyzes dealer aftersales operations data to identify areas of opportunity within each District.5. Analyzes marketing campaigns and provides a timely report out to SDM and RAM on pricing/offer effectiveness, response rate, market/dealership ROI and web site effectiveness.6. Tracks dealer customer satisfaction survey scores and service advisor sales performance. Assists in review of trends and customer survey data to aid field personnel in identifying dealer process issues. May alert FOMs and AGMs to issues that need to be addressed in dealerships.7. May perform other related duties as assigned.Minimum Qualifications and Demonstrated Knowledge, Skills & AbilitiesThe following qualification statements reflect the minimum skills and abilities required of the qualified applicant.Education: Bachelor's Degree in Business or related field required.Experience: A minimum of 3 years of progressive Marketing and Sales experience, including a minimum of 2 years of analytical experience in various specialties of the automotive industry including:Sales OpsDealer AgreementsMarketingParts & ServiceSales ReportingMkt RepMarket AnalyticsPricingConsumer AffairsDistributionCustomer Satisfaction/ExperienceAdvertising & PromotionsWarrantyCarflow, Mix ManagementFacilities/MerchandisingCMM/ Contests & IncentivesManufacturingPrior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst level or similar type of position.Job Abilities & SkillGeneral understanding of Aftersales programs and practices of Nissan and their effective implementation within the dealerships.Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales-related systems.Ability to prioritize own schedules and organize workload effectively with general daily supervision.Ability to function effectively and remain productive in an office environment.Dedication to meeting the expectations and requirements of internal and external customers.Attentive to others opinions and perspectives.Result driven even in the face of resistance or setbacks.Ability to present ideas and analysis in an effective manner.Ability to understand the complexities of situations and solicit assistance from others as needed.Excellent communication skills with high attention to detail and an analytical mindset. Adaptable and results-focused with the ability to work in a fast-paced, high-intensity environment.Passion for the automotive industry with a desire to pursue a Field Sales (DOM/FOM) career path at Nissan. Must be open to future relocation.Physical RequirementsThe physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.Travel: Less than 25% day and overnight domestic travel.Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.Nissan is committed to a drug-free workplace. All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions. All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. **Visa sponsorship for this position is not available at this time.**Irving Texas United States of America

Keywords: Nissan, Irving , Rgl Anlst 2 Service Lane, Other , Irving, Texas

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