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Customer Account / Order Processing Representative

Company: Hi-Line
Location: Irving
Posted on: August 5, 2022

Job Description:

Customer Account / Order Processing Representative

Hi-Line, Inc., a niche leader and essential U.S. distributor of industrial aftermarket products and services, is seeking an energetic, experienced, and detail-oriented Customer Account / Order Processing Representative professional to help lead us in our future growth and development. This position will support the company's Customer Accounting efforts at our home office and national distribution center in the Dallas/Framer's Branch area.


Associate's Degree or equivalent required
Strong background in distribution-based ERP systems such as SAP, Epicor, NetSuite, Acumatica, etc.
Proficiency in Access and Excel preferred
Excellent organizational and follow-up skills
Strong written and verbal communication to effectively work with our mobile sales force and customer base
Experience in the area of processing complex orders and resolving billing issues

Position Overview:

Ability to verify placed orders and ensure their quality before shipment
Inputting customer details on orders
Monitor and evaluate all order issues and resolve discrepancies and endure accurate billing
You will spend most of the day on email and phone with external customers, collecting, entering, and processing orders


Competitive compensation
Paid vacation, sick leave, and holidays
401(k), health, dental, and life insurance
A 61-year history of steady growth as a privately-held, essential, Dallas-based company
Healthy work environment
A debt-free business

Equal Opportunity Statement:

At Hi-Line, Inc, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.

Keywords: Hi-Line, Irving , Customer Account / Order Processing Representative, Other , Irving, Texas

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