Front Desk
Company: Jefferson Dental and Orthodontics
Location: Irving
Posted on: August 6, 2022
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Job Description:
Job Description Who Are We? We are Jefferson Dental &
Orthodontics and we believe in taking a personal approach to
dentistry. Since our humble beginnings in Texas in 1967, we---ve
been a trusted friend for our patients near and far. At Jefferson,
we understand it takes more than clinical excellence to earn a
patient---s trust. It---s of the utmost importance that we all see
the patient as a unique individual and demonstrate that their care
plan is designed around each of their needs. We---ll do whatever it
takes to put a smile on each patient---s face, so the rest of the
world can see how amazing it is. We truly change people---s lives.
Do you want to be a part of our life changing team? Our Front Desk
team members, otherwise known as Patient Concierges, provide 5 star
patient experience, serving as the ---first impression--- and
---final memory--- for the interactions at Jefferson. Patient
concierges greet patients; engage in open, educational
communication to provide overview of visit and address questions or
concerns; process patient paperwork and insurance verifications;
and schedule patient appointments including new patients, recall,
or emergencies. Patient Concierges are also cross-trained on basic
back office functions to help support the 5-star patient
experience. What You---ll Do Provide excellent customer service to
patients Be the first impression welcoming patients to the office
and the final friendly face they see after their visit Perform
administrative duties such as assisting with patient paperwork,
scheduling appointments, verifying insurances, and other front
office duties as assigned Who We---re Looking For Someone dedicated
to going above and beyond to ensure the best customer service and
experience Excellent communicator and motivator to confidently
educate our patients; lead our teams by building relationships of
trust, open communication, and a collaborative office culture
Well-organized, adaptable individual who is comfortable managing
diverse teams while handling changing priorities The Perks
Competitive pay and bonus structure --- starting salary $13/hour
and bonuses of up to $800/month New Grads welcome Growth and
advancement opportunities for leadership roles Vacation and PTO
$25,000 of Company-paid Life Insurance Wide variety of additional
benefits including: Medical Dental Vision Short-term and Long-term
Disability Health Saving Account Flexible Spending Account
Dependent Care Spending Account Supplement Life Insurance for you
or your dependents 401(k) Accident Critical Illness Identity
Protection Team Member Assistance Program Basic Qualifications
Customer service experience High School Diploma or equivalent
required Intermediate Microsoft office proficiency, specifically
Excel, Outlook and Word Preferred Qualifications Dental office
management experience, especially in a multi-specialty office,
highly preferred Knowledge of Dentrix and Dolphin dental software
CPR-BLS, RDA, or other related dental certifications Powered by
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Keywords: Jefferson Dental and Orthodontics, Irving , Front Desk, Other , Irving, Texas
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