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*UX/UI Designer- Hybrid

Company: Citi Bank
Location: Irving
Posted on: August 6, 2022

Job Description:

The UX/UI Designer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:Interpret creative briefs alongside members of experience design teamUnderstand customer goals, business requirements, technical constraints, and able to work within project parametersDevelop original messaging concepts and unexpected creative solutions that uphold the personality and intent of the Citi voiceWrite scripts for video content and call centers, instructional copy, and marketing copy that adheres to the brand voiceDevelop content strategies through content inventories, current-state analysis, site audits, competitive assessments, user testing, and website metricsSimplify the customer experience through succinct, thoughtful and personalized messagingAble to present objectives, design approaches, and creative solutions persuasively to internal stakeholders as well as internal teamsDelivery copy decks and messaging strategies based on established style guidesDevelop detailed messaging guidelines/specs, and oversee production to ensure quality of work and final deliverable on small to large projectsSupport and participate in creative presentations to internal stakeholdersExperiment with new tools and techniques and share your learningEngage and take initiative in all aspects of the projectAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:5-8 years of experienceExcellent command of grammar, word usage, syntax, and common colloquialismsAdvanced-level knowledge of Word, Excel, In-Design and other common software platformsPortfolio that represents a range of writing styles, subject matter, and lengthExperience presenting work to clients and stake holdersExperience working in Agile Methodologies and Design ThinkingAppreciation for interaction design, site architecture, and designing intuitive user interfaces and navigationExperienced knowledge of the possibilities and limitations of web technologiesExcellent written and verbal communications skills and can articulate creative concepts to the internal team and clientsDemonstrated organization and time management skillsExceptional attention to detailEducation:Bachelor's/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Keywords: Citi Bank, Irving , *UX/UI Designer- Hybrid, Other , Irving, Texas

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