Sr. Product Designer, Website
Company: Neiman Marcus Group Inc
Location: Irving
Posted on: September 20, 2022
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Job Description:
NEIMAN MARCUS GROUP
Neiman Marcus Group (NMG) has been the premier destination for
luxury fashion and goods, superior service, and an elevated retail
experience for more than a century. Today, 9,000 associates
contribute to the success of NMG's brands: Neiman Marcus, Bergdorf
Goodman, Last Call, and Horchow. There are 38 full-line Neiman
Marcus stores in cosmopolitan markets across the United States and
a sophisticated digital platform that attracts shoppers worldwide.
Bergdorf Goodman operates two stores in landmark locations on Fifth
Avenue in New York City and BergdorfGoodman.com, catering to loyal
luxury customers globally. NMG also owns five Last Call stores and
Horchow.com, an e-commerce site that offers premium furniture and
home decor.
As an organization, NMG is on a transformational journey to become
the preeminent luxury customer platform. NMG continues to deliver
the best integrated customer experience and has evolved the
business to succeed in the ever-changing retail landscape. NMG is a
relationship business. What differentiates the organization from
other luxury retailers are its unique assets: a strong store
footprint, the most knowledgeable associates, an engaging online
experience, solid brand partnerships, innovative digital and
in-store experiences, the most loyal luxury customer base, and a
strong balance sheet.
Our customers will always be at the center of everything NMG does.
The company continues to reinvest in new technologies that enhance
the customer experience. NMG meets customers where they are. NMG's
goal is to offer customers a seamless experience across its stores,
online, and remote digital selling.
NMG's priority is to develop a highly engaged and high-performing
team where everyone belongs. The business attracts and retains
best-in-class talent through unique offerings provided to
associates in addition to standard employer benefits. These include
an innovative way of working, associate discounts on merchandise,
tuition reimbursement, associate hardship fund, and paid time off
to volunteer, to name a few.
As part of NMG's Environmental, Social, Governance (ESG) work, the
organization is focused on driving its core value of being "All
Heart." NMG is also assessing its current environmental and social
impact while developing a three-year plan to lead the luxury
industry in its commitment and transparency to environmental and
social sustainability. NMG strives to become an employer of choice,
driven by a culture of Belonging. A dedicated team focuses on this
journey, directly impacting how NMG conducts business throughout
the workforce, workplace, and marketplace dimensions.
NMG has incredibly passionate and committed corporate and store
associates. NMG offers associates an environment where everyone
feels welcomed, nurtured, and empowered. Our associates are the
heart of NMG. As an organization, NMG leads with love - love for
customers, love for associates, and love for brand partners.
Summary
As Senior Product Designer you will be help drive and inform the
design strategy, vision and execution across for our websites as we
aim to evolve and innovate to provide the ultimate client
experience in and out of stores.
You will report into the Senior Director, Product Design and work
with senior leaders and cross-functional team members to solve
challenging and complex UX problems, create elegant and intuitive
UI and deliver world-class experiences that meet the exacting
standards of the modern luxury consumer while growing the business
and driving engagement for our websites.
You will be part of a fast growing wider Product Design team across
2 of the world's most iconic luxury retailers, with an opportunity
to make real impact as we look to create an inclusive,
collaborative, design thinking focused culture that has ambitions
to use real client data and insights to solve problems, innovate
and drive customer experience and business objectives in
purposeful, meaningful ways that can be measured and create impact
at scale, quickly.
Responsibilities
Design elegant, data driven, client-focused solutions to pain
points, issues and enhancement opportunities through UX (strategy,
flows, wireframes, customer experience mapping) and UI visuals
(component designs, page elements and interactions).
Use UX & design thinking to help guide content execution and tone
of voice, that it flows well, is coherent, engaging and can execute
on business goals and customer needs.
Be well versed on the unique possibilities the web can bring -
UI/UX trends/features/functionalities and overall experience for
customers in an out of stores, while looking to bush the boundaries
of what's possible and maximize the opportunities the platform
provides.
Contribute relevant, informed ideas/feedback/designs/concepts in
team meetings, working sessions and via pixel perfect delivery of
dev-ready designs and flows with required level of detail and
documentation.
Review analytics and data to understand the needs of our clients
and produce end-to-end workflows and journeys designed that inform
new product features and best deliver results.
Take broad, conceptual ideas and turn them into useful and
desirable customer experiences that are impactful for our
clients
Partner with product, engineering, and business leadership on a
product vision and strategy that aligns and inspires our whole
build organization and catapults our company toward achieving
aggressive business goals
Contribute to and evangelize design thinking into how we work
across design, product, and engineering, and represent design and
user experience across the company's leadership
Collaborate with front end engineering on Design Systems that
balance speed and creativity
Provide a comprehensive range of design activities, including
problem definition, user flow examples, component usage, content
and verbiage, and QA (visual and technical)
Iterate quickly and push to effectively increase output
Understand systems and flows, and prioritize design improvements to
yield the maximum customer impact in the shortest amount of
time
Actively contribute to the overall product design roadmap,
including design decisions and priorities
Recommend improvements to our Design process/organisation and
systems and push to continuously improve the way we work as
individuals and a collective
Requirements
5+ years of relevant experience in design of digital products that
have been released to market, with a proven track record of
success
Bachelor's and/or master's degree in the study of user experience,
UI design or related fields
Excellent organization, communication, facilitation, presentation
and interpersonal skills to clearly communicate ideas, concepts,
flows and more
We design and ideate in Figma and FigJam, so expertise in this
software is a must, prototyping skills a bonus
Proven experience delivering end-to-end (from brief to shipping)
digital products within a cross-functional team environment with an
iterative approach that leverages quantitative and qualitative
measurement
Mastery and ability to guide on user experience design, including
usability principles, user research methodology, testing techniques
(A/B, Multi-Variant), design theory, and interaction design
Proactive initiative that identifies problems and acts on
opportunities to improve the product offering, as well as taking
instruction and working well as part of a team that delivers
results quickly but with purpose.
Strong collaboration skills across disciplines that drive
change
Keywords: Neiman Marcus Group Inc, Irving , Sr. Product Designer, Website, Other , Irving, Texas
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