Remote IT Support Specialist
Posted on: September 22, 2022
A mortgage services company needs applicants for an opening for
a Remote IT Support Specialist.
Core Responsibilities Include:
Chat and Phone-based Support to assist our internal employees with
Information Technology related issues
Work with our Support II/SME roles on escalation path for dealing
with level II tickets
Provide admin assistance as requested for internal systems and
credential management for third party vendors.
1-2+ years of experience and key knowledge of End-User Service and
1-2+ years of experience and key knowledge of OS support including,
but not limited to MS Win10 and Mac
1-2+ years of experience and key knowledge of Cloud-based portal
management (Google, Office 365, etc.)
Desktop, Laptop, and corresponding hardware (Dell, HP, IBM, Lenovo,
Customer service delivery
Ability to work independently and unsupervised daily
Keywords: VirtualVocations, Irving , Remote IT Support Specialist, Other , Irving, Texas
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