Customer Service Rep 2
Company: Adecco USA
Posted on: September 23, 2022
Adecco is currently assisting a Fortune 8 company and is one of
the largest providers of healthcare supply chain management
solutions, retail pharmacy, medical & pharmaceutical supplies,
healthcare technology, community oncology and specialty care in
recruiting for a Customer Service Representative in IRVING, TX.
Apply Now! The primary focus of a Customer Service Representative
is to answer customer calls. They will enter orders, process return
requests, track order progress, and provide information as
requested and needed from the customer. They are also required to
monitor and resolve assigned Referrals in their assigned queue(s)
and manage any projects or assignments as given to them by their
supervisor. As a member of the Contact Center, the Associate
Customer Service Representative is to always conduct his/herself in
a professional manner. Treat all customers with empathy and always
strive to provide our customers first call resolution. Training:
While in training hours will be 8:00 am to 4:30 pm. Official
schedule will be provided before they complete training.
- Responsible for interfacing with customers, company sales
and/or service representatives to handle a variety of pre-sales or
post-sales service functions.
- Determines status of equipment returns, repairs, replacements,
sales orders, delivery schedules, etc.
- May schedule field service repair calls. Handles requests for
additional company materials.
- Maintains records of returns, schedule changes, product
enhancements or changes, product pricing & resolves return credit
problems. What do we need from you?
- Communication skills / Multitasking / Organized skills are
- 1+ years of customer service experience
- 1+ years of call center experience What's in it for you?
- Medical, dental, and vision plans
- 401(k) Plan
- Skills Training
- Weekly pay - you receive a paycheck every week! If you would
like to be considered for this position, Please Apply Now!Equal
Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy
Information Statement, which explains how we will use your
information, please navigate to
https://www.adeccousa.com/candidate-privacyThe Company will
consider qualified applicants with arrest and conviction
Keywords: Adecco USA, Irving , Customer Service Rep 2, Other , Irving, Texas
Didn't find what you're looking for? Search again!