IrvingRecruiter Since 2001
the smart solution for Irving jobs

CGWT Chief of Staff

Company: Citigroup
Location: Irving
Posted on: November 22, 2022

Job Description:

Organizational ContextCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients earn by responsibly providing financial services that enable growth and economic progress. We strive to and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.Citi is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. Were looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: We Take Ownership, We Deliver with Pride, and We Succeed Together.About Citi Global WealthCiti Global Wealth (CGW) is focused on serving the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citigold / Citigold Private Client. By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals. Citi Global Wealth serves over 500,000 clients across its global footprint in Asia, Europe, Mexico, and North America. It delivers the full range of wealth products across investments, banking, lending, insurance, trust services and financial planning & advice.Overview of the RoleThe financial landscape and growing customer preference to do business in the digital channels has been quickly evolving over the past five years with change on multiple fronts, including evolving client needs, market entry of non-traditional competitors and a shifting landscape of emerging technology providers. This has significantly impacted the way we interact with our clients, the products we create and the strategies we deploy. To compete with fast growing entrants that are non-traditional financial services institutions, we are focused on scaling our digital wealth capabilities and modernizing our overall technology stack and infrastructure.Reporting into the Citi Global Wealth Technology COO and directly supporting the CGWT CIO, the CGWT Chief of Staff is responsible to lead executive-level strategic and operational analysis across the global team, driving consistency in communication, cadence and aligning with the overall Personal Banking and Wealth Management Technology (PBWMT) governance. This position is a critical strategic role that will partner closely with the CGWT Leadership Team as well as the other Business and Technology COO Teams, to define a governance and reporting structure for CGWT, aligned to organizational objectives and tracked through interactive dashboarding capabilities.The Head of Strategic Governance, Metrics and Analysis is senior technology leader with deep experience in program management, planning, strategy development and operationalization. This leader has exceptional abilities in analysis, critical thinking, communication and influencing, and has a proven track record of working with global teams, aligning stakeholders and thriving in ambiguous situations. The ideal candidate will be comfortable with not only leading and influencing but also diving into the details and rolling up her/his/their sleeves.Responsibilities Include:

  • Establish routines and mechanisms to oversee and govern progress in achieving vision, strategy and simplification goals; inclusive of clearly defined metrics and milestones
  • Partner with global stakeholders to define targets, operationalize systems and gather metrics.
  • Oversee a team of analysts and strategists who dive deep into the business and technology needs across each major domain, to support governance, metric definition and dashboarding
  • Ensure a cohesive, integrated and consistent approach (format, content, cadence) to report progress to business stakeholders, across all CGWT Leaders.
  • Identify, track, and make transparent the organizations key operating metrics
  • Deliver management reporting and analysis required to senior leadership, regulators, and business stakeholders
  • Manage key performance indicator (KPI) dashboard including data collection, monitoring, and reporting with driving it proactively across the organization to ensure that they are met.
  • Conduct and incorporate research, insights and competitive analysis as required.
  • Develop approach to drive best-practice sharing and collaboration across regions along defined areas of future growth
  • Develop an approach to assess the productivity and value impact of new and emerging technologies and develop and lead implementation plans to drive successful adoption of the technologies.
  • Champion an inclusive and diverse global mindset to attract a deep and diverse talent pool within the organization that includes effective coaching and development.
  • Build credible and trusting relationships with corporate, business, technology and operations partners.
  • Challenge ineffective or inefficient processes to ensure optimal results of the organizationJob Family Group:TechnologyJob Family:Technology ManagementTime Type:Full timePrimary Location:Irving Texas United StatesPrimary Location Salary Range:$170,000.00 - $300,000.00Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .View the EEO Policy Statement ( .View the Pay Transparency Posting ( November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Keywords: Citigroup, Irving , CGWT Chief of Staff, Other , Irving, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Irving RSS job feeds