Customer Service Representative

Company: CLRx Inc
Location: Irving
Posted on: November 27, 2022

Job Description:

We care about health above all else. Thus, it is our mission to serve the healthcare needs of the community seamlessly with our cost-saving and professional service. We are a *CALL CENTER* located in Irving, TX searching for full-time, Customer Service Representative to join our growing team. *This is a onsite position*.

*Hours*: Monday - Friday, 8:00 AM - 7:00 PM shift will be 8 hours between opening hours, we are looking to fill our second shift (930-6pm) and third shift (1030-7pm).

*Salary: *Starting range would be $17.00 per hour based on experience with ability to receive pay increases based on performance.

*Benefits: * Health, dental and vision insurance are offered to all full time employees after 90 days of probationary period.

*Vacation: *40 hours paid time off starts accruing after one year of service, 80 hours after 2 years, and 120 hours after 3 years.

Job Duties:
* Handling telephone transactions to ensure a positive customer experience (inbound and outbound calls)
* Assists with daily maintenance to ensure the call center is clean, neat, and orderly in condition and appearance.
* Such maintenance may include: stocking supplies, cleaning work stations, disposing of trash, and etc.
* Completing any special assignments or tasks as assigned in a timely and efficient manner

Applicant Requirements:
* High School Diploma
* Demonstrate proficiency with using Windows operating system and Microsoft Office
* Excellent communication skills

We are a call center who pride ourselves on providing our patients with the highest quality services. Therefore, we expect the team to be efficient, friendly and have a positive attitude to ensure that we provide the best customer service for our customers.

_This position is subject to repeated hours performing repetitive tasks of inbound and outbound calls._

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

COVID-19 considerations:
We have a temperature scan setting up at employee entrance, routinely requiring employees to sanitize their work station during the day. Also, face masks are provided to every employee. The building also cleans the office every night.

Ability to commute/relocate:
* Irving, TX 75039: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location%58047475%

Keywords: CLRx Inc, Irving , Customer Service Representative, Other , Irving, Texas