Mortgage Loan Officer

Company: BSI Financial Services
Location: Irving
Posted on: May 21, 2023

Job Description:

Mortgage Loan Financial ServicesJoin BSI Financial Services as a Loan Officer. As a Loan Officer, you will present mortgage opportunities to current and prospective clients over the phone and submit mortgage loan applications while serving as a point of contact through funding.Position Type and Expected Hours of WorkThis is a full-time hybrid position. Days and hours of work vary Monday through Friday. Occasional early morning/late evening and/or weekend work required.WHAT YOU WILL DO:Communicates professionally, confidently, and effectively over the phone with clients, explaining mortgage products and proposing the best solution based on customers' needs.Makes outbound calls from a daily lead set of BSI Financial customers to solicit new mortgage applications and bring awareness to products offered by BSI Financial. Assist with inbound calls, including transferred calls from Customer Service and other BSI Financial departments regarding mortgage interest.Builds rapport and collects pertinent information from the customer to ensure a thorough and complete loan application. Sets expectations on the mortgage process, providing excellent customer service and follow-up.Sells mortgages following all regulations and explains to client requirements needed for closing based on product guidelines.Locks loans in Encompass after checking prices with retail, wholesale, and correspondent lenders.Partners with internal operations team members to consistently produce quality files. Maintains active communication with the processing team concerning client needs.Attends all training, sales meetings, and orientations as directed.Increases personal knowledge by staying abreast of product guidelines and industry trendsMaintains timely and accurate records of all customer activity. Carries a high level of accountability for results and metricsWHAT WE'RE LOOKING FOR:Active NMLS license is required with the ability to obtain additional state licenses in the company footprint as needed.Bachelor's degree preferredThree or more years of experience in a call center or inside phone sales.Must be local to the DFW area, preferably within 30 miles or 60 minutes of our Irving location.Knowledge of Encompass and Velocify software is preferred.Ability to achieve sales goals and performance metrics.Purchase, refinance, assumptions, and home equity knowledgeStrong understanding of FHA, VA, and Conventional guidelines as well as Federal and State regulationsExcellent communication, interpersonal, and organizational skillsStrong problem-solving, time management, and attention to detail skillsProficiency in MS Office programs, specifically Word, Excel, OutlookWorks well in fast-paced environment with the ability to multitask and meet deadlinesAbility to close 10+ loans per month and meet minimum daily call requirementsWHAT'S IN IT FOR YOU:Competitive wagesOpportunity for career growth with a fast-growing company!Outstanding Benefits PackageIncluding a company-paid life insurance policy!Generous PTO - Up to 3 weeks in your first year.Holiday Pay401K + Company MatchingEEO StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: BSI Financial Services, Irving , Mortgage Loan Officer, Other , Irving, Texas