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Product Support Specialist I

Company: VirtualVocations
Location: Irving
Posted on: September 17, 2023

Job Description:

A company is looking for a Product Support Specialist I.
Key Responsibilities:

Provide high quality support to external and internal clients for cloud-based applications and hardware
Resolve support issues and troubleshoot hardware and applications
Maintain documentation of all support calls and provide internal client support as needed

Required Qualifications:

High School Graduate or General Education Degree (GED)
1+ year of customer service experience, preferably in a high-volume, service environment
Experience supporting mobile applications or cloud-based applications a plus
Ability to learn and utilize a variety of software applications
Strong technical aptitude and interest

Keywords: VirtualVocations, Irving , Product Support Specialist I, Other , Irving, Texas

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