Inbound Contact Representative
Posted on: September 17, 2023
A company is looking for an Inbound Contact Representative.
Address incoming inquiries from Medicare members and provide
resolution or pathway to resolution
Handle 25-35 inbound calls in a fast-paced call center
Intake details of inquiries, comments, or grievances and take
2+ years of customer service experience with high volume and call
High degree of organization, structure, and focus
Ability to adapt to change and manage multiple priorities
Availability to work flexible shifts, including weekends and
Ability to retain information and pass assessments during training
Keywords: VirtualVocations, Irving , Inbound Contact Representative, Other , Irving, Texas
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