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Bilingual Portuguese Service Desk Technician

Company: VirtualVocations
Location: Irving
Posted on: September 17, 2023

Job Description:

A company is looking for a Bilingual Portuguese/English Service Desk Technician.
Key Responsibilities:

Provide support via phone, e-mail, and chat to employees of corporate clients
Troubleshoot Outlook and Microsoft Operating Systems (Windows 7, Windows 10)
Support mobile devices, network printers, VPN connectivity, and remote access tools


Trade School Certificate or Associate Degree in a related field
1 year of experience in a call center or service desk environment
Knowledge of PC hardware and software applications, including Office 365, ServiceNow, and internet support
Effective troubleshooting and documentation skills
Proficient use of Microsoft Office applications

Keywords: VirtualVocations, Irving , Bilingual Portuguese Service Desk Technician, Other , Irving, Texas

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